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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keymecizza Furlow

March 19, 2026

5  out of  5
rating by Keymecizza Furlow
"Great job thank you again"
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Robert Warren

March 18, 2026

5  out of  5
rating by Robert Warren
"Well I haven't dealt with Doug Valentine personally yet cause I've only had state farm for a month now but the 2 ladies that work with him are very professional and o whatever u ask them that you need and are very quick about it so thank you so much so if ur looking for insurance Riley is very good and helpful"
We responded:
"Thanks for your 5 Star Review Robert! We've got 9 highly train and licensed Team Members that are here to serve. We'll meet each other soon when we review your policies for discounts."
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Heather Schoenberger

March 18, 2026

5  out of  5
rating by Heather Schoenberger
"Least expensive insurance we could find. Riley was so helpful and quick with an estimate. She kept us informed every step of the way."
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Jamie Stevenson

March 17, 2026

5  out of  5
rating by Jamie Stevenson
"Got a great quote from Doug Valentine's Agency. Riley was super helpful and friendly!"
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Deb Nilges

March 17, 2026

5  out of  5
rating by Deb Nilges
"Hailey and Riley helped me with my drive safe!!"
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Terry Nilges

March 17, 2026

5  out of  5
rating by Terry Nilges
"Hailey and Riley helped me with my drive safe!!"
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Rose C

March 17, 2026

5  out of  5
rating by Rose C
"Maria was wonderful to me today! She knows her job very well! Thank you !!"
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jonas ilonga

March 16, 2026

5  out of  5
rating by jonas ilonga
"Riley was so helpful with my clai!"
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Martez Howard

March 16, 2026

5  out of  5
rating by Martez Howard
"Thx Anna"
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Teresa Hellman

March 13, 2026

5  out of  5
rating by Teresa Hellman
"Have been a customer for years, always great service with Maria, Mitch and the whole staff, they won't disappoint you!"
We responded:
"Teresa, Thanks for your 5 Star Review, your kind words about Mitch and Maria and your loyalty throughout the years!"
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Norbert Kiemba

March 13, 2026

5  out of  5
rating by Norbert Kiemba
"Doug Haas and Riley Chrystal are amazing! They helped me save money on my insurance"
We responded:
"Norbert, Thanks for your 5 Star Review! Doug Haas and Riley have helped many save lots on their car and home insurance. "
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Kelly Hellman

March 13, 2026

5  out of  5
rating by Kelly Hellman
"The best staff at any insurance agency I’ve ever had. They are truly top notch!"
We responded:
"Kelly, Thanks for your 5 Star Review and complimentary words about the Valentine Team! I would put our team up against any team in the insurance industry as they are amazing! "
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Jaime Harris

March 12, 2026

5  out of  5
rating by Jaime Harris
"Great team! Thanks so much!!!"
We responded:
"Jaime, Thanks for your 5 Star Review and nice words about the Doug Valentine State Farm Team! They are truly servants to our clients."
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Raymond Dittman

March 12, 2026

5  out of  5
rating by Raymond Dittman
"Paula was great to work with, showed dedication and perseverance. Last company I was with for auto had me paying over 2 times as much. I provided them with opportunity to compete. After 2 calls, a week and a half later, too busy to look at, I decided my business did not mean enough to them. Paula stuck with me for over two weeks to earn my business."
We responded:
"Raymond, Thanks for your 5 Star Review and staying connected with Paula throughout the process. We'll make sure that we continue to exceed your expectations for years to come. "
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Kevin Campbell

March 12, 2026

5  out of  5
rating by Kevin Campbell
"I stopped in the office yesterday for a policy review and Mitch was very patient and answered all my questions. We discussed my policy and made the changes I requested. I have had Mitch as my agent for the last 5 years and he does a fantastic job and is very passionate about his career! I would recommend Mitch to anyone."
We responded:
"Kevin, Thanks for your 5 Star Review. Mitch King has done an amazing job helping our clients for over 7 years. He is truly a professional that digs deep into our customers needs. "
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Lisa Smith

March 12, 2026

5  out of  5
rating by Lisa Smith
"Doig was so knowlegable and very professional. I felt very comfortable with him. I was confident that I was getting the correct information. It was wonderful working with him. Thank you Doug!"
We responded:
"Lisa, Thanks for your 5 Star Review! Kyle prides himself on being a professional and providing great advice. Most of our new clients learn a lot about their insurance after we advise them since their current company never helped them. Thanks for choosing the Valentine Agency! "
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Koty Garrison

March 11, 2026

5  out of  5
rating by Koty Garrison
"After calling insurance company after insurance company looking for the best deal. It’s easy to just settle. Do yourself a favor and don’t. Paula was a breath of fresh air; not the rehearsed check list of talking points and polite “customer service” chatter we all know but genuine service and care. Beyond customer service, I was legitimately taken aback by the affordability without compromised coverage. The quote I received blew all other quotes out of the water BY FAR. We all need insurance, get one that covers you without breaking you. 10/10 would recommend."
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Ken Morgan

March 11, 2026

4  out of  5
rating by Ken Morgan
"Paula was great. She explained everything"
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Mary Beth Brogan

March 10, 2026

5  out of  5
rating by Mary Beth Brogan
"Always prompt service. Makes sure all my needs are met."
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Therno Louis

March 9, 2026

5  out of  5
rating by Therno Louis
"Riley"
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W White

March 9, 2026

5  out of  5
rating by W White
"Emily and rest of co workers are the Best of best , they take care of in a timely fashion. U will not be disappointed. They are a blessing to me,"
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Gretchen Clark

March 7, 2026

5  out of  5
rating by Gretchen Clark
"Mitch is the best!! He listens and truly cares for his customers. I was referred to St Farm and have referred others, we're all satisfied with the insurance plans we've purchased."
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Sushil Khurana

March 4, 2026

5  out of  5
rating by Sushil Khurana
"Maria has always been fantastic with her services. Always prompt and helpful."
We responded:
"Sushil, Thanks for your 5 Star Review. Maria is our Office Manager and is amazing!"
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Annette Bohn

March 3, 2026

5  out of  5
rating by Annette Bohn
"They always have the best customer service."
We responded:
"Annette, Thanks for your 5 Star Review and all of the years you have trusted the Valentine Agency with your Insurance."
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Angie Ove

March 3, 2026

5  out of  5
rating by Angie Ove
"Paula was very nice and helpful! She was able to offer about half the price i was paying for auto insurance!"
We responded:
"Angie, Thanks for your 5 Star Review. Our car insurance rates are as low as they have ever been. You picked a great time to come to State Farm and the Valentine Agency."