State Farm® Insurance Agent Doug Valentine
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheila Cantrell
October 8, 2024
5
out of
5
rating by Sheila Cantrell
"Anna of state farm was the best agent I've ever talked to...helped me get a great policy best price ever had.. thank you so much.. you want the best one call Anna..."
We responded:
"Sheila, Thanks for your 5 Star Review! Anna is one of our Superstar Team Members and we are grateful to have her on the Valentine Team. State Farm has unbeatable rates, discounts and the best policies for Car and Home Insurance. Call us for a rate quote and you won't be disappointed! "
j lytle
October 7, 2024
5
out of
5
rating by j lytle
"Anna was terrific, she phoned me after speaking with several agents already having quotes in hand. She was knowledgeable, thorough and offered solutions other companies may not have. We even found a discount that helped lower my homeowners insurance, very grateful for her outstanding service."
We responded:
"Thanks for your 5 Star Review. Anna makes sure our clients get every discount and State Farm has the best discounts in the Industry. That is why we Insure 1 out of every 5 homes and cars in the US. Thanks for placing your trust in the Doug Valentine Agency! "
Kathy Wright
October 4, 2024
5
out of
5
rating by Kathy Wright
"I would like to thank Kat for all of her help getting me started with my home and auto, very easy and fast."
We responded:
"Hi Kathy, Thanks for your 5 Star Review. Kat is new to State Farm and The Valentine Agency and she is doing an incredible job with serving our current and new clients with their Car Insurance, Home Insurance and Life Insurance needs. Thanks for choosing our agency. "
Shawn Ireland
October 2, 2024
5
out of
5
rating by Shawn Ireland
"Very friendly staff. Easy to work with. Always helpful."
We responded:
"Shawn, Thanks for the 5 Star Review! Thanks for your loyalty to the Valentine Agency since 2013 as we appreciate helping you with your Car/Home and Life Insurance needs. "
Rachael Bosiljevac
October 1, 2024
5
out of
5
rating by Rachael Bosiljevac
"Anna is so sweet and knowledgeable! She helped throughout my home buying process and answered all my questions!"
We responded:
"Thanks for your 5 Star Review Rachael! Anna is great and I hope you found our Homeowners Insurance rates to be unbeatable and our policy is even better. Thanks for choosing the Valentine Agency!"
Kelly Cook
September 30, 2024
5
out of
5
rating by Kelly Cook
"Kat is truly amazing! Listened to our needs and concerns and worked her butt off to get us insurance in a timely manner! We were going through a lot of emotional things and not only was she very professional, she is very personable and made the process seemless! Call and ask for Kat!"
We responded:
"Kelly, Thanks for your 5 Star Review! Isn't Kat great? The Valentine Agency strives to live our lives as The "Good Neighbor" company that we advertise. Good Neighbors care and we hope/pray that you work through the difficulties that life burdens us with. "
James C.
September 26, 2024
5
out of
5
rating by James C.
"Have been with Doug Valentine since my first car many years ago. Sue right inside the door has always been the person I talk to for most everything. Amazing customer service and knowledgeable!"
We responded:
"James, Thanks for your 5 Star review! Sue has been our Office Manager for 25 years and helps to keep our office rolling efficiently. Thanks for your loyalty throughout the years!"
Kristine Kroupa
September 11, 2024
5
out of
5
rating by Kristine Kroupa
"I don't know what your paying Amanda, but its not enough, enough said. The proof is in the pudding so to speak. Great job Amanda thanks for all your help."
We responded:
"Kristine, Thanks for your 5 Star Review. Amanda is worth her weight in Gold and has been an incredible addition to our Team. Like the rest of our team, she was put on this earth to serve others and we are grateful to have her. "
Thelma Carver
September 9, 2024
5
out of
5
rating by Thelma Carver
"What a wonderful way to start my day and week, visiting with Kat to set up a new renters/auto policy."
We responded:
"Thelma, Thanks for your 5 Star Review. Kat is new to our office but she is going to be another superstar Team Member as she cares about people. and their needs"
Julie Guglielmotto
September 6, 2024
5
out of
5
rating by Julie Guglielmotto
"We had the opportunity to work with Kat Louvar she was very pleasant not pushy and very prompt with getting back to us with information we asked about.I would recommend her to anyone.Keep up the good work Kat"
We responded:
"Julie, Thanks for your 5 Star Review! Kat is helping lots of people save money on their car and home insurance. But more importantly, make sure they have the coverage that they need if the untinkable accident happens. "
Dennis Kruse
August 27, 2024
5
out of
5
rating by Dennis Kruse
"Kat was fantastic, she wasn't to pushy which I loved. She answered all my questions even after we signed up, she has been available to help. One of the best insurance experiences I've had over my 50 years of driving."
We responded:
"Dennis, Thanks for your 5 Star Review! We are grateful to have Kat on our Team. She and the rest of my Team are fantastic! "
Shop Strawberry Lane
August 8, 2024
5
out of
5
rating by Shop Strawberry Lane
"I can't recommend Maria highly enough! As a young business owner, navigating insurance can be overwhelming, but Maria has made the entire process smooth and stress-free. Her responsiveness is top-notch—she’s always quick to reply and genuinely cares about helping her clients. Maria takes the time to thoroughly explain policies and details, ensuring I fully understand everything. Her friendly and professional demeanor makes every interaction pleasant. I truly appreciate her patience and support. If you're looking for a knowledgeable and approachable insurance agent, Maria is your go-to!"
We responded:
"Thank you for your 5 Star Review and your kind words about Maria. You described Maria very well and she is a valued Team Member who serves our clients extremely well. "
Dennis & Sandy Bruns
June 18, 2024
5
out of
5
rating by Dennis & Sandy Bruns
"Everyone at the Doug Valentine agency does a great job, everyone is willing to help answer questions, and alway greeted by someone if you go to office, that person is usually Susan who greets you with a smile and asks "how can I help" that's away very nice. Susan always will to help like when we were in AZ and needed copies of our auto insurance, she printed the information needed and sent it that day, that is just one example of how I have been treated over the last 17 years. You're more than a policy number everyone treats you like real person."
We responded:
"Thank You Bruns for the nice review! Its been a pleasure to serve you over the last 17 years. Our team cares and we take great pride in our work. I'd put my team up against any out there and we have lots of fun taking care of our clients! "
Kat thomas
June 7, 2024
5
out of
5
rating by Kat thomas
"Absolutely loved working with Anna getting set up and switching over. Was amazing with explaining and answering all my questions!"
We responded:
"Thanks Kat for the 5 Star Review! You can tell (if you read our reviews) that Anna is a Rock Star. Give her a call and she'll take great care of you for your auto, home and life insurance."
Lisa Smith
May 31, 2024
5
out of
5
rating by Lisa Smith
"Kyle was so knowlegable and very professional. I felt very comfortable with him. I was confident that I was getting the correct information. It was wonderful working with him. Thank you Kyle!!"
We responded:
"Lisa, Thanks for your 5 Star Review! Kyle prides himself on being a professional and providing great advice. Most of our new clients learn a lot about their insurance after we advise them since their current company never helped them. Thanks for choosing the Valentine Agency! "
Queen Joselyne
May 29, 2024
5
out of
5
rating by Queen Joselyne
"Kyle summers was an amazing representative for State Farm. He went above and beyond, ensuring a positive outcome and understanding on the behalf of our plan. One of the best & this the reason why I’m sticking with State Farm."
We responded:
"Queen, Thanks for your 5 Star Review! Isn't Kyle great? He helps a lot of our new clients save money and tailor their coverage to their needs. Welcome to State Farm Insurance and the Doug Valentine Agency! We will serve you well. "
Kathy Schrodt
May 10, 2024
5
out of
5
rating by Kathy Schrodt
"A+ for Anna Christianson••thanks so very much for your great, fast, an easy, service on providing me with my new State Farm auto and renters insurance policies. Anna answered my online request for insurance quotes quickly an very professionally an my policies were in effect immediately! Thank you for your great customer care! Anna and State Farm are definitely THERE for you‼️"
We responded:
"Kathy, Thanks for your 5 Star Review! Anna is worth her weight in gold! And so are our competitive premiums for Auto/Home and Renters Insurance. "
Mohamed Abdelazim
May 9, 2024
5
out of
5
rating by Mohamed Abdelazim
"Best staff ever and reasonable prices"
We responded:
"Mohamed, Thanks for your 5 Star Review. I'm blessed to work with this dynamic team every day!"
Mike Gassmann
May 2, 2024
5
out of
5
rating by Mike Gassmann
"We have been doing business with Doug and his team our entire lives. Great team! I recently worked with Susan Christensen and she gave us great advice and support! It's a great team and I highly recommend them!"
We responded:
"Mike, Thanks for your 5 Star review and your loyalty throughout the years! We take great pride in giving sound advice and a very positive customer experience! "
Tom Hutchins
May 2, 2024
5
out of
5
rating by Tom Hutchins
"I worked with Doug and Kyle, both were fantastic and made the transition easy. On top of that, I got similar coverage and it will cost me much less!"
We responded:
"Tom, Thanks for the 5 Star Review and your friendship throughout the years. Your rates are great but your coverage is even better. "
Catherine Tupper
April 26, 2024
5
out of
5
rating by Catherine Tupper
"I had a delightful conversation with Maria today. She was very helpful, personable, informative and so pleasant! Thank you Maria!"
We responded:
"Catherine, Thanks for your 5 Star Review. Our Agency takes great pride in exceeding expectations and helping our clients understand their coverage for car and home insurance. We all hold each other accountable in our office on providing a great customer experience. "
Alyssa Krob
April 24, 2024
5
out of
5
rating by Alyssa Krob
"I had a wonderful experience working with Anna to get my commercial renters insurance set up. She was quick, efficient, and easy to communicate with!"
We responded:
"Alyssa, Thank you for your 5 Star Review! You just had a perfect description of Anna as she is incredible and will continue to serve you well. "
Alex Bartz
April 23, 2024
5
out of
5
rating by Alex Bartz
"Anna was so kind and helpful in assisting me with my new insurance policy. I will definitely recommend her or Doug to anyone looking to switch to State Farm!"
We responded:
"Alex, Thanks for your 5 Star Review! Our Car Insurance rates are really good and we hope we can prove to you that our service is even better. "
Kristin Jacobus
April 12, 2024
5
out of
5
rating by Kristin Jacobus
"Anna has been phenomenal!! I inquired about changing insurance companies last year and she was kind, informative and beyond helpful. She has superb patience. She is absolutely my go to for help and questions!"
We responded:
"Kristin, Thanks for your kind (and correct) words about Anna. She is truly a superstar in our business and has helped many in the past with their Auto, Home and Life Insurance needs. She should be anyone who has/needs insurance "go to" person! "
Adam Knatz
April 9, 2024
5
out of
5
rating by Adam Knatz
"Been with Doug Valentine and his team for quite a few years now. They have always been responsive to my needs and done a solid job to answer any questions that I've had. Had some questions and needed to make changes to my policy and Maria was fantastic! She worked to make sure the policy was setup to perfectly meet my needs. Great team!!"
We responded:
"Adam, Thanks for your 5 Star Review! Maria is not only dedicated to you but all of our customers needs. She is beyond fantastic!"