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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sushil Khurana

Sushil Khurana

March 4, 2026

5  out of  5
rating by Sushil Khurana
"Maria has always been fantastic with her services. Always prompt and helpful."
We responded:
"Sushil, Thanks for your 5 Star Review. Maria is our Office Manager and is amazing!"
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Annette Bohn

March 3, 2026

5  out of  5
rating by Annette Bohn
"They always have the best customer service."
We responded:
"Annette, Thanks for your 5 Star Review and all of the years you have trusted the Valentine Agency with your Insurance."
Profile photo of Angie Ove

Angie Ove

March 3, 2026

5  out of  5
rating by Angie Ove
"Paula was very nice and helpful! She was able to offer about half the price i was paying for auto insurance!"
We responded:
"Angie, Thanks for your 5 Star Review. Our car insurance rates are as low as they have ever been. You picked a great time to come to State Farm and the Valentine Agency."
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David Denly

March 2, 2026

5  out of  5
rating by David Denly
"Quick on updating things. Thanks Doug and Riley Chrystal."
We responded:
"David, Thanks for your 5 Star Review and complimentary words about Riley! "
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Colin Halford

March 2, 2026

5  out of  5
rating by Colin Halford
"Bought a new car and Riley added it to my State Farm account in no time.. Very efficient and courteous....."
We responded:
"Colin, Thanks for your 5 Star Review. We appreciate your business and your loyalty throughout all of these years."
Profile photo of Hannah Thompson

Hannah Thompson

February 28, 2026

5  out of  5
rating by Hannah Thompson
"Best rates with good coverage I’ve found. Paula was quick & knowledgeable, she made the process of switching insurance companies hassle free. Would recommend to all my friends & family!"
We responded:
"Hannah, Thanks for your 5 Star Review. I'm glad you received the "Paula Experience" as she is amazing and would much appreciate working with all of your friends and family! "
Profile photo of Diane Tippie

Diane Tippie

February 27, 2026

5  out of  5
rating by Diane Tippie
"Paula was great to work with. She got me great prices and helped me switch over easily all my questions answered."
We responded:
"Thanks for your 5 Star Review Diane. Paula helps MANY families each week switch their insurance to the Doug Valentine Agency. She makes it really easy to make the switch. "
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Troy Barenz

February 26, 2026

5  out of  5
rating by Troy Barenz
"Anna was awesome to work with!"
We responded:
"Thanks for your 5 Star Review Troy! Anna is very special to work with and takes great care of our new clients. "
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Roberto Arriaga

February 26, 2026

5  out of  5
rating by Roberto Arriaga
"Paula has been trying to reach out about insurance and we finally got to business! Very great customer service! Thanks Paula"
We responded:
"Thanks for your 5 Star Review Roberto! WE are grateful that you chose our agency and that we "finally" earned your business."
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Katiana Raymond

February 26, 2026

5  out of  5
rating by Katiana Raymond
"Anna is the best"
We responded:
"Katiana, Thanks for your 5 Star Review! I agree, "Anna is the best.""
Profile photo of Timothy Blozvich

Timothy Blozvich

February 24, 2026

5  out of  5
rating by Timothy Blozvich
"Good communication and very polite and explain everything really well I highly recommend this office"
We responded:
"Thanks for your kind works and 5 Star Review Tim! "
Profile photo of Bill Havertape

Bill Havertape

February 24, 2026

5  out of  5
rating by Bill Havertape
"Riley did an excellent job helping me set up coverage over the phone for a vehicle purchased out of state."
We responded:
"Thanks for your 5 Star Review Bill! Riley gets more done in an hour than most of us do in an entire day!"
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Irene Makabe

February 23, 2026

5  out of  5
rating by Irene Makabe
"Thanks Emily for your help"
We responded:
"Thanks for your 5 Star Review Irene! I know Emily was happy to help you."
Profile photo of Emily Hammel

Emily Hammel

February 23, 2026

5  out of  5
rating by Emily Hammel
"Paula was great to work with switching all our coverages over to State Farm! High recommend 😃"
We responded:
"Emily, Thanks for your 5 Star Review! Paula hopes that you "highly recommend her" to your friends and family as she will save them money also."
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Scott Ziegler

February 20, 2026

5  out of  5
rating by Scott Ziegler
"Anna is Awesome!"
We responded:
"Scott, Thanks for your 5 Star Review and Anna is "Awesome!" "
Profile photo of Courtney Sullivan

Courtney Sullivan

February 20, 2026

5  out of  5
rating by Courtney Sullivan
"I received excellent service from Paula when setting up a new policy with State Farm. She was very responsive and answered all of my questions quickly. Thank you!"
We responded:
"Thanks for your 5 Star Review Courtney. I'm glad you found Paulas service to be very responsive."
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Antwain Strong

February 19, 2026

5  out of  5
rating by Antwain Strong
"Steve is fast and knows the industry. Highly recommend him!"
We responded:
"Thanks for your 5 Star Review Antwain!"
Profile photo of Tracy G

Tracy G

February 19, 2026

5  out of  5
rating by Tracy G
"I have been with State Farm for only a couple years now but it was definitely one of the best things I've done, switching to them! What has made them stand out for me is their exceptional customer service, which begins and ends with Maria (for me) 😊. Maria has been exceptionally patient with me during several changes I've needed to make, always taking the time to explain things and then making sure that I've understood them as well. She also makes you feel like she really cares about you as a person too, not just a customer/client. I can't recommend Doug Valentine's office enough!"
We responded:
"Thanks for your 5 Star Review Tracy! Maria is awesome with our clients and your are correct in your assessment that she REALLY Cares! Please pass the word around about Maria and the Doug Valentine Agency!"
Profile photo of Jessica Birman

Jessica Birman

February 19, 2026

5  out of  5
rating by Jessica Birman
"We were looking for a new homeowners policy after our current rate has seemingly skyrocketed, and I could not be more pleased with what we found. Paula, the agent we worked with, saved us so much money on our policy AND was able to save us on our vehicle insurance by bundling the two. We’ve also been considering our life insurance needs and with the money we saved today we felt confident in purchasing life insurance policies through her as well. Paula made bundling our coverage and switching providers so fast and easy, and she was incredibly pleasant to work with. She was professional, polite, patient, and answered all our questions, leaving us feeling confident in our decision to make the switch to State Farm. I would give 10/10 stars if I could, and definitely recommend giving her a call for all your insurance needs! Thanks again, Paula!"
We responded:
"Jessica, Thanks for your 5 Star Review and rating of 10 out of 10 for Paula! You described her very well when you said "she was professional, polite, and patient." It's great that she was able to help protect your family with Life Insurance as we do that for many of our clients!"
Profile photo of Alleah Hilgendorf

Alleah Hilgendorf

February 16, 2026

5  out of  5
rating by Alleah Hilgendorf
"Maria has been such a help! I've worked with her multiple times now getting renters insurance set up and she's been amazing each time. She offers awesome guidance to finding the right plan that's the right price point for me, always with the best attitude!! I couldn't recommend her more"
We responded:
"Alleah, Thanks for your 5 Star Review. Maria helps many protect their belongings with Renters Insurance."
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Amanda Plathe

February 12, 2026

5  out of  5
rating by Amanda Plathe
"Amazing help!"
We responded:
"Amanda, Thanks for your 5 Star review. The Valentine Agency is in the business to serve others well!"
Profile photo of adnane ouro-bodi

adnane ouro-bodi

February 12, 2026

5  out of  5
rating by adnane ouro-bodi
"Riley helped me with my claim!!"
We responded:
"Adnane, Thanks for your 5 Star Review. Riley is our "go to" person to help our clients recover from the unexpected when thy have a claim."
Profile photo of Julissa Espinoza

Julissa Espinoza

February 12, 2026

5  out of  5
rating by Julissa Espinoza
"Paula Sauer was quick and easy to work with!"
We responded:
"Julissa, Thanks for your 5 Star Review and complimentary words about Paula. Please tell others about your experience with our office. "
Profile photo of Ron Bremer

Ron Bremer

February 11, 2026

5  out of  5
rating by Ron Bremer
"Always there for me fast response Even to questions"
We responded:
"Ron, Thanks for your 5 Star Review. You hired us to provide a fast response and answer your questions."
Profile photo of Nisha Lewis

Nisha Lewis

February 11, 2026

5  out of  5
rating by Nisha Lewis
"Emily Claypool was a pleasure to work with & answered all of my questions! I appreciate it, Emily!! (:"
We responded:
"Nisha, Thanks for your 5 Star Review and thoughtful comments about Emily!"