State Farm® Insurance Agent Doug Valentine
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aiden Hansen
May 18, 2026
"Emily was extremely helpful and made the whole process of getting coverage for my car quick and stress-free. She was professional, efficient, and answered all of my questions clearly. Highly recommend working with her if you want great service!"
Colleen O'Connell
May 18, 2026
"If you want GREAT insurance rates, with a bonus of an agent who is VERY responsive, attentive, friendly, personality-filled, kind, look no further than Mitch King at State Farm's Valentine Agency. Sounds like I am a relative of Mitch's, but, no. I never knew him til 3 days ago when I was looking for better insurance options than my current carrier. I reached out to State Farm and Mitch responded within 30 minutes. I met with him in his office, and he educated me on what State Farm has to offer me, and I was sold! So if you're looking for insurance for home or auto, or other insurance needs, at least reach out to Mitch and consider what he has to offer. I feel very confident in my decision to go with Mitch at State Farm."
Jeremy Callahan
May 18, 2026
"You can't go wrong - great agents"
Gary Cotton
May 15, 2026
"I've never had a problem with Doug Valentine or any of his staff! All my questions have been answered immediately, or within an hour. My most recent interaction with Hailey is a good example. We purchased a new vehicle recently and when I called to get it added to our policy Hailey had it done in 5 minutes, and we were covered before we left the dealership! 5 star service from a 5 star agency."
Maddie N
May 14, 2026
"Emily is the best!"
Fred Fettkether
May 11, 2026
"Riley Chrystal great customer service very helpful"
Idk459
May 11, 2026
"Maria just helped me saved a ridiculous chunk of money, don’t lost this employee. Riley also helped me very quickly in submitting my new roof form to my profile to lower my escrow, like really quickly. Definitely go thru this branch"
Andrew Almoayyed
May 8, 2026
"We've worked with Doug Valentine's office for over 25 years and appreciate their level of service whenever needed. They were our biggest advocate during the 2020 derecho and have always stood by us. Thank you"
Cindy Spain
May 6, 2026
"The team was respectful and kind and solved my issue with an apology. Maria's email was the cherry on top."
Cathy Spina
May 6, 2026
"Even during catastrophic events Doug Velentine and his team never wavered. They are always prompt, kind, and efficient."
Thomas Donnelly
May 6, 2026
"Jessica is my agent and takes great care of me and my insurance needs, polite and friendly."
Jerry Hightshoe
May 5, 2026
"Went out of her way to help me. Could not have completed without her."
Shirley Packingham
May 4, 2026
"We’ve had State Farm insurance for many years and never really had to use it for anything until today. My husband hit a deer and when I reached out to State Farm, Emily was extremely helpful and supportive! She is very knowledgeable and had my claim, my repairs, and my rental car set up and ready to go in less than an hour!! 10/10 😉"
Matt fowler
May 4, 2026
"Mitch does an excellent job. He always has his customer's best interest in mind."
Ashley Immerfall
May 4, 2026
"Mitch is always very helpful when. Have questions about my insurance needs !"
kpik awak
May 1, 2026
"Riley helped me with my renters insurance!"
Molly James
April 29, 2026
"I have been with Doug Valentine for over 40 years.I consistently receive excellent customer service from this office and most recently from Maria Jackson. She is efficient, FRIENDLY and accurate. I reached out needing a last-minute quote for homeowners and she had it to me in less than an hour!"
Rolny Alcius
April 27, 2026
"Riley and Hailey are very helpfull!!"
Katiana Raymond
April 27, 2026
"Anna is the best"
"Katiana, Thanks for your 5 Star Review! I agree, "Anna is the best.""
Brian Churchill
April 23, 2026
"Great customer service"
"Brian, Thanks for your 5 Star Review and your loyalty throughout the years!"
Mary Ann Adams
April 22, 2026
"I had to contact State Farm this morning and had the pleasure of working with Riley Chrsytal! Riley was pleasant, thorough, and answered every question! Later in the day, I again had to call about another issue, once again Riley was a gem!"
"Thanks so much for your kind words and 5 Star Review Mary Ann! We’re really happy to hear Riley was able to help you out not just once, but twice in one day. We’ll be sure to pass along the praise—Riley’s definitely a gem! Looking forward to assisting you anytime you need us."
Michael Brooks
April 21, 2026
"Mitch was very personable and professional in terms of giving us a quote and seemed very knowledgeable in terms of all the issues we discussed"
"Michael, thanks for the great feedback and 5 Star Review! We’re glad Mitch was personable, professional, and knowledgeable while helping you out. We appreciate you taking the time to share your experience!"
Becky Coker
April 21, 2026
"Great team to worth with very responsive and reliable Mitch king is great"
"Becky, thanks for your 5 Star Review! We’re happy to hear you find our team responsive and reliable. Mitch King will be thrilled to hear your kind words. We appreciate your support!"
Matthew Nuckolls
April 15, 2026
"Absolutely seamless experience. I got the coverages I wanted, and it was quick and easy. Two phone calls and a couple clicks, and I saved money too!"
"Matthew, thanks for sharing your experience and your 5 Star Review! We’re so glad to hear everything was quick and easy, and that you got the coverage you wanted while saving money. We’re here anytime you need us!"
James Peska
April 15, 2026
"Emily has had great communication with me."
"James, thanks for your 5 Star Review! We’re glad to hear Emily has been communicating well with you. We appreciate you taking the time to share your experience!"