State Farm® Insurance Agent Doug Valentine

"Emily Claypool was exceptionally helpful with helping me with my new roof on my house."

"Hailey is great. Simple as. Good service."

"I carried this insurance for awhile but kept having problems with my bank releasing my payment? So I had to drop the insurance, but not because of State Farm. I should have just changed banks! Doug and Riley are amazing. If you are fortunate enough to obtain insurance through this office jump on it! I cannot thank them enough for all they have done for me. I am currently researching other financial institutions, if and when I find a new one I will return to State Farm and Doug and Riley!"

"I have been with Doug/State Farm for many years. His staff has always been professional, upbeat and enjoyable to work with for all my claims/questions. Just finished working with Emily. Thanks Emily for your great service."

"They are very helpful and professional."

"I appreciate the friendliness and attention to detail that Jessica and Maria provided in performing a review of my existing auto and homeowners policies with a competitor. They were able to save me quite a bit of money without sacrificing any coverage, in fact, we increased coverage and I still saved money! I would absolutely recommend this agency."

"Stopped in for minor insurance reimbursement that I thought doug needed to handle- his gal Riley stepped in and handled right away- great service and saved me some time!😁"

"Great communication and always kind and professional ."

"Hailey was very quick to please with coverage answers and sending an ID card"

"Great conversation with my needs being met .."

"I recently added renter's insurance for my son. Riley made the process quick and easy."

"I am the President of a condominium association in Cedar Rapids, IA, which has 23 buildings with 70 individual units. We had 2 large claims, one for $650,000, deracheo damage. The second a $1,100,000 wind and hail claim. Both were replacement cost settlements. Our Association was pleased with the service and settiement State Farm gave us. State Farm adjusters assesed the damage, we moved forward and got contractors to do the work and received a fair and just settlement."

"I had a great experience working with Mitch King! He reviewed my insurance coverage, found me a new policy with better protection, and even helped me save money. The process was easy, and he took the time to make sure I had the coverage I needed. I highly recommend him to anyone looking to review their insurance options."

"I so appreciated the prompt response I received from Riley Chrystal, at Doug Valentine's office when needing a copy of updated insurance! Thank you so much!!"

"I had a great experience with Jessica Jakoubek! Although she is a newer agent, she asked me thorough questions to understand my insurance needs and provided quotes that were exactly what I was looking for. She made sure I was confident in selecting the appropriate coverage for my home and auto. I highly recommend Jessica if you are in the market for insurance coverage!"

"Mitch King is our Agent and he has been super helpful, listened to what we wanted and needed for coverage, deductible etc., He always takes the time to answer our questions honestly, even ones others have thought silly or told us were not a concern. Thank you :)"

"Very will to help in any way. Polite and very thoughtful of my needs"

"This is a review for Jessica! She is was so wonderful and made the news of my insurance going up absolutely delightful( I added a vehicle so I knew it would haha). All seriousness she was so wonderful and I would recommend you guys because of her alone!"

"Great service"

"Over 50 years with State Farm. Doug Valentine is the best!l I have 51 with State Farm and Doug has always done an outstanding job. Chuck Murphy"

"Always very helpful, thanks Emily!"

"I worked with Haley while setting up my daughter’s renters insurance, and she was extremely helpful throughout the entire process. She was knowledgeable, responsive, and made everything easy to understand. I would highly recommend working with Haley and this office for your insurance needs!"

"When I called up, I was immediately greeted by
Jessica Jakoubek and was instantly impressed. I came looking for general liability insurance for my business and needed it within the following 4 days. She immediately got to work seeing what she could do to help me get it. However, what really impressed me was that, beyond that, she was one of the kindest people I have talked to and genuinely cared about me as a person. She asked questions about me and gave fun recommendations! She was able to help me get the insurance I needed in the time I needed it and when she talked over with me in person, she was still incredibly kind! As well as the ladies in the office as well, they even offered some water/coffee the minute I stepped through the door! Overall, this was a wonderful experience, and I am so happy I found everyone here! I definitely recommend!"

"I love how responsive the team at Doug Valentine's State Farm Insurance Agency is! No matter the request they are quick to respond and make sure that our information is up to date. Kudos to Riley today for her friendly and efficient service!!!"

"Haven't had my car policy long but price is great and Emily has been very responsive to email and messages! Check them out- highly recommend!"