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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liza Deyo

July 1, 2026

5  out of  5
rating by Liza Deyo
"Great service"
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Chuck Murphy

July 1, 2026

5  out of  5
rating by Chuck Murphy
"Over 50 years with State Farm. Doug Valentine is the best!l I have 51 with State Farm and Doug has always done an outstanding job. Chuck Murphy"
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Neal Schroder

June 30, 2026

5  out of  5
rating by Neal Schroder
"Riley Crystal was very pleasant to work with and prompt to a ID card for my new vehicle.a was great to work with!"
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Claire Shafer

June 30, 2026

5  out of  5
rating by Claire Shafer
"Easy to work with and they found me savings of hundreds of dollars. Would highly recommend Doug's group if you are looking to save some money and still have great coverage!"
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Zachary Schoonover

June 23, 2026

5  out of  5
rating by Zachary Schoonover
"Always very helpful, thanks Emily!"
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daniell nehring

June 22, 2026

5  out of  5
rating by daniell nehring
"I worked with Haley while setting up my daughter’s renters insurance, and she was extremely helpful throughout the entire process. She was knowledgeable, responsive, and made everything easy to understand. I would highly recommend working with Haley and this office for your insurance needs!"
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Audrey

June 22, 2026

5  out of  5
rating by Audrey
"When I called up, I was immediately greeted by
Jessica Jakoubek and was instantly impressed. I came looking for general liability insurance for my business and needed it within the following 4 days. She immediately got to work seeing what she could do to help me get it. However, what really impressed me was that, beyond that, she was one of the kindest people I have talked to and genuinely cared about me as a person. She asked questions about me and gave fun recommendations! She was able to help me get the insurance I needed in the time I needed it and when she talked over with me in person, she was still incredibly kind! As well as the ladies in the office as well, they even offered some water/coffee the minute I stepped through the door! Overall, this was a wonderful experience, and I am so happy I found everyone here! I definitely recommend!"
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Randy Hass

June 16, 2026

5  out of  5
rating by Randy Hass
"I love how responsive the team at Doug Valentine's State Farm Insurance Agency is! No matter the request they are quick to respond and make sure that our information is up to date. Kudos to Riley today for her friendly and efficient service!!!"
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Tammy Lillard

June 10, 2026

5  out of  5
rating by Tammy Lillard
"Haven't had my car policy long but price is great and Emily has been very responsive to email and messages! Check them out- highly recommend!"
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Jessica Mar

June 9, 2026

5  out of  5
rating by Jessica Mar
"After a light fender bender, I was s bit shaken up. After speaking with Emily, I felt MUCH better. Everyone on the team was very helpful and kind, making a potentially painful process much better."
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Amy Newell

June 9, 2026

5  out of  5
rating by Amy Newell
"Maria was so helpful! She walked me through each aspect of the policy, taking her time to explain every option.. Thank you, Maria!"
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Mary Brand

June 8, 2026

5  out of  5
rating by Mary Brand
"Always respond in a timely manner. Always understand what I’m talking about and have A solution."
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M Roster

June 6, 2026

5  out of  5
rating by M Roster
"I was looking for insurance on a new to us home. The whole office is great but Riley took care of us perfectly!"
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Kathy Wright

June 3, 2026

5  out of  5
rating by Kathy Wright
"I would like to thank Kat for all of her help getting me started with my home and auto, very easy and fast."
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mark hermann

June 1, 2026

5  out of  5
rating by mark hermann
"How to situation come up and sent a quick email to the office and had it taken care of in no time at all. Good service."
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Rick Hildebrand

May 28, 2026

5  out of  5
rating by Rick Hildebrand
"Paula was a awesome help to us. Handling all our changes and concerns.
It is a great Agency to work with."
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Okan Somuncu

May 26, 2026

5  out of  5
rating by Okan Somuncu
"They are great any very responsive!"
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Luka Rugoheza

May 26, 2026

5  out of  5
rating by Luka Rugoheza
"Thank you for helping me pay my bill Emily"
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Michael Hassis

May 26, 2026

5  out of  5
rating by Michael Hassis
"Anna was extremely helpful with exploring all coverage options across multiple lines of insurance to help me find the best rates that meet my goals. Very friendly, very easy to work with."
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Vicki B

May 26, 2026

5  out of  5
rating by Vicki B
"This is my first time working with Jessica J, and she has been wonderful throughout the process. She is very helpful, responsive, and knowledgeable, making everything clear and easy to understand. I truly appreciate her support and willingness to assist."
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Amy Brockhohn

May 21, 2026

5  out of  5
rating by Amy Brockhohn
"Riley Chrystal made my necessary coverage changes in a flash! The staff that Doug Valentine chooses have all been stellar and so is he!"
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Russ Rabik

May 20, 2026

5  out of  5
rating by Russ Rabik
"Mitch King great to work with.very knowledgeable.i would recommend mitch to anyone!!"
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Lucas Mcmahon

May 20, 2026

5  out of  5
rating by Lucas Mcmahon
"I keep giving Jessica many changes to take care of, she is going to be a professional insurance agent, Jessica never misses a step and make sure she takes care everything we need with a very positive attitude. Thank You Jessica Jakoubek"
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Amy

May 19, 2026

5  out of  5
rating by Amy
"Great service"
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Aiden Hansen

May 18, 2026

5  out of  5
rating by Aiden Hansen
"Emily was extremely helpful and made the whole process of getting coverage for my car quick and stress-free. She was professional, efficient, and answered all of my questions clearly. Highly recommend working with her if you want great service!"