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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Vanderpool

August 27, 2026

5  out of  5
rating by Bill Vanderpool
"Exceptional customer service every time!"
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Sheri Parman

August 27, 2026

5  out of  5
rating by Sheri Parman
"State Farm has been very helpful and easy to communicate with, I would recommend"
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Clarence Farley

August 26, 2026

5  out of  5
rating by Clarence Farley
"I had a very good experience with Mitch. He was patient and walked me through my insurance policy. Satisfied!"
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Timi Adepoju

August 26, 2026

5  out of  5
rating by Timi Adepoju
"I've been with Doug Valentine's State Farm insurance for over 10 years. They have always been super helpful and very efficient. I needed something really quickly from them today and Jessica Jakoubek was super helpful, got me the information quickly and helped resolved some issues promptly. Highly recommend them!"
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Chris Lanus

August 25, 2026

5  out of  5
rating by Chris Lanus
"Paula has been a lot of help and explains everything very well and very friendly"
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Randy Gass

August 24, 2026

5  out of  5
rating by Randy Gass
"Spoke with the office of Doug Valentine for clarification questions on adding a child driver to my policy. Appreciate the quick answers on when I would need to add a child and in my scenario, that I currently did not need to add the child unless the driving needs changed. Much Appreciated."
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Thamer Altall

August 19, 2026

5  out of  5
rating by Thamer Altall
"Emily was great to work with,"
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Tim Henry

August 19, 2026

5  out of  5
rating by Tim Henry
"Doug and Riley were great to work with!"
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Nathan Hannemann

August 13, 2026

5  out of  5
rating by Nathan Hannemann
"Fantastic support"
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Katie Dietrich

August 12, 2026

5  out of  5
rating by Katie Dietrich
"Emily has always been super helpful in finding the best insurance policies for my family. She takes the time to find the best price as well."
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Kyl Cabbage

August 11, 2026

5  out of  5
rating by Kyl Cabbage
"New client with excellence service from all aspects!! Outstanding!!"
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Trisha Duitsman

August 11, 2026

5  out of  5
rating by Trisha Duitsman
"Everyone in the office is great! They always answer any questions or concerns with urgency and professionalism."
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Tammy Bunge

August 11, 2026

5  out of  5
rating by Tammy Bunge
"She was very helpful on the check that is being issued from State Farm"
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Brittany S

August 10, 2026

5  out of  5
rating by Brittany S
"Maria has been wonderful to work with! We’ve had a few changes and updates recently, and she made the entire process incredibly simple and smooth. She was helpful, responsive, and made everything so easy from start to finish."
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Van Smiley

August 7, 2026

5  out of  5
rating by Van Smiley
"Jessica provided great service ,very courteous.Quick to respond highly recommended"
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Quinton Spicher

August 6, 2026

5  out of  5
rating by Quinton Spicher
"Jessica was awesome to work with! Answered all of my questions with ease. I could tell she knew her stuff! She solved my billing questions within a few minutes! Next time i call back im asking for her!"
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Mike Muller

August 4, 2026

5  out of  5
rating by Mike Muller
"Emily Claypool was exceptionally helpful with helping me with my new roof on my house."
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Dustin Slaymaker

August 4, 2026

5  out of  5
rating by Dustin Slaymaker
"Hailey is great. Simple as. Good service."
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Lorri Bain

July 31, 2026

5  out of  5
rating by Lorri Bain
"I carried this insurance for awhile but kept having problems with my bank releasing my payment? So I had to drop the insurance, but not because of State Farm. I should have just changed banks! Doug and Riley are amazing. If you are fortunate enough to obtain insurance through this office jump on it! I cannot thank them enough for all they have done for me. I am currently researching other financial institutions, if and when I find a new one I will return to State Farm and Doug and Riley!"
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Jerry Fagerland

July 31, 2026

5  out of  5
rating by Jerry Fagerland
"I have been with Doug/State Farm for many years. His staff has always been professional, upbeat and enjoyable to work with for all my claims/questions. Just finished working with Emily. Thanks Emily for your great service."
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allison rike

July 29, 2026

5  out of  5
rating by allison rike
"They are very helpful and professional."
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Julie Fay

July 28, 2026

5  out of  5
rating by Julie Fay
"I appreciate the friendliness and attention to detail that Jessica and Maria provided in performing a review of my existing auto and homeowners policies with a competitor. They were able to save me quite a bit of money without sacrificing any coverage, in fact, we increased coverage and I still saved money! I would absolutely recommend this agency."
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Dan Colbert

July 28, 2026

5  out of  5
rating by Dan Colbert
"Stopped in for minor insurance reimbursement that I thought doug needed to handle- his gal Riley stepped in and handled right away- great service and saved me some time!😁"
We responded:
"Thanks for your 5 Star Review Dan! This is the very least we can do to serve you. We appreciate your 40 years of loyalty to our Agency! "
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Nadeige Assy

July 28, 2026

5  out of  5
rating by Nadeige Assy
"Great communication and always kind and professional ."
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jim bailey

July 24, 2026

5  out of  5
rating by jim bailey
"Great conversation with my needs being met .."