State Farm® Insurance Agent Doug Valentine
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Winegarden
January 2, 2026
"Riley Chrystal was very helpful. Tim received his updated insurance card quickly via email. Thank you!"
Sadie Novotny
January 2, 2026
"While Emily couldn’t get us the lowest rates she still helped us so much with understanding insurance. I recommend her to anyone that is shopping around for new insurance!"
Dezirae Fisher
January 1, 2026
"I worked with Maria in this office and she was great to work with! She explained everything we were doing and the next steps as we were working through the process. I highly recommend."
J T Breslin
December 31, 2025
"Doug and his team have taken care of our home, auto and liability insurance for 20 years. Great rates and excellent service. Claims have been handled quickly and professionally (not that we had many). Great group to work with. UPDATE: Make it 25 years of superior service!"
"Thanks JT! You've been great to deal with all of these years and we appreciate your loyalty!"
Mike McDermott
December 31, 2025
"Emily was a great help getting me quotes for my teen driver."
Bill Mccullough
December 30, 2025
"Whether I call or email, Emily always provides prompt, courteous and accurate service! We have been with Doug for 25 years and have always had outstanding customer service! Thank you very much!"
Doug Blackburn
December 24, 2025
"I needed to purchase homeowners insurance. Because I have Auto insurance through State Farm, it made perfect sense to add homeowners. Paula was very professional and she guided me through setting the policy up. Because I have auto pay for my car insurance, Paula was able to process the initial payment for my homeowners policy. Icing on the cake is my homeowners and auto insurance will be billed together. Thank you, Paula. You made this process so easy and stress free for me."
Donna Schmitt
December 24, 2025
"Our new agent, Mitch King, did an excellent job helping us save money by switching to State Farm. He took the time to ensure we had the right coverage and assisted us in addressing areas where we were previously underinsured. His response time to our questions has been outstanding. I will be recommending him to my family and friends as a trusted way to save money while maintaining proper coverage."
Michele Formanek
December 23, 2025
"Emily, thank you for your help, kindness, and calmness filling a claim & helping to get a rental."
amadou kapafule
December 23, 2025
"So was so much nice to us"
Dennis & Sandy Bruns
December 23, 2025
"Again Great service from the State Farm Office. Riley Chrystal answered my call, she was very friendly, very helpful suspending coverage and reinstating coverage on my vehicles. Within minutes I had a temporary identification card. Now that is Great Service! Thank you Riley"
"Thank You Bruns for the nice review! Its been a pleasure to serve you over the last 17 years. Our team cares and we take great pride in our work. I'd put my team up against any out there and we have lots of fun taking care of our clients! "
Angie Iaconio
December 22, 2025
"Emily is the best I’ve been with Doug’s office for 38 years always willing to help"
"Thank you, Angie, for your 5 Star Review, your complimentary words about Emily and your 38 years with State Farm and the Valentine Agency!"
Jack Soukup
December 22, 2025
"Riley was very quick and helpful, gathering the info needed and fulfilling my request to update my insurance with ease. Whole phone call only took about 5 minutes."
"Thanks for your 5 Star Review Jack. Riley can do more in a day than I can in a week. She's a worker!"
mark pearson
December 20, 2025
"fast took care of me in 1 day"
"Thanks for your 5 Star Review Mark!"
Jace Fortmann
December 20, 2025
"Riley love job. I love Riley!"
"Thanks for your 5 Star Review Jace. I think we can conclude we all LOVE Riley because she LOVES our customers!"
Jeremy Mcstockard
December 19, 2025
"Riley Chrystal did great job was very helpful. I really appreciate her help would definitely recommend"
"Jeremy, Thanks for your 5 Star Review! Riley helps new customers every day save money on their car and home insurance."
Conner Schramm
December 18, 2025
"I have worked with Doug and his other representatives for 4 years, and they're always quick to get back to me with vehicle, home and rental insurance quotes. The whole team is great to work with and willing to help with any questions or issues that may come up. Doug and his team have actively looked for discounts for me on insurance and generally have been very helpful. The only reason they have not gotten 5 stars is due to state farm pricing being slightly higher then other quotes I have gotten in the past, however I still choose to go with Doug due to his timely response and willingness to help both with claims, discounts, and general questions. I would recommend giving Doug and his team a chance to help and earn your business as they have for me."
"Connor, Thanks for your 4 Star Review! Our policies are the best in the industry and I'm glad you were able to understand that when you choose our agency because of our great service. Price is easy to beat but service isn't. "
Ryan Beadle
December 18, 2025
"I’ve always had great customer service at Doug Valentine‘s State Farm. For my most recent claim, Emily showed empathy and efficiency when getting it processed, I appreciate everyone there."
"Ryan Thanks for your 5 Star Review and all of your years with our agency! Its our turn to help you come claim time as that is our promise. Emily really digs into helping our clients with their claims. That's why you pay us premium to help when you are in need. "
Ben Harmer (Chronocrossed)
December 17, 2025
"I left a change of mortgage servicer notification, included the info, and Riley took care of it right away the next day."
"Ben, Thanks for your 5 Star Review! You deserve good service and I'm glad Riley was able to help you quickly."
JS Guest
December 17, 2025
"Working with Mitch King has been a fantastic experience. They are professional, knowledgeable, and always take the time to explain options clearly. I felt confident knowing they genuinely cared about finding the best coverage for my needs. Highly recommend to anyone looking for reliable insurance guidance!”"
"Thanks for your 5 Star Review John. Mitch is a real Pro and he has helped many in his 7 years with the Valentine Agency. "
JS Guest
December 17, 2025
"Working with Mitch King has been a fantastic experience. They are professional, knowledgeable, and always take the time to explain options clearly. I felt confident knowing they genuinely cared about finding the best coverage for my needs. Highly recommend to anyone looking for reliable insurance guidance!”"
"Thanks for your 5 Star Review John. Mitch is a real Pro and he has helped many in his 7 years with the Valentine Agency. "
Rick Tompkins
December 17, 2025
"Connie and I have our car and condo coverage with State Farm. Very happy to work with them."
"Rick, Thanks for your 5 Star Review. We are very happy to work with you too."
Rusagara Shema
December 16, 2025
"I love working with Riley!"
"Rusagara, Thanks for your 5 Star Review. Riley is our young superstar and she has a real following at the Valentine Agency. "
Jeffory Christensen
December 16, 2025
"Emily is great to work with! Very thorough and prompt!!"
"Thanks for your 5 Star Review Jeff. Emily is on the phone or meeting with people all day and is always kind and patient. "
K Hale
December 16, 2025
"I am so happy I answered this call. Paula was so helpful in getting me cheaper insurance. I saved so much I was able to purchase renters insurance. Yeah for Paula. I plan on telling all my friends about Paula at State Farm.😁"
"Thanks for the 5 Star Review! Paula is so great to work and is rewarded with referrals from many. Our rates for car and home insurance are almost as good as Paula!"