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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mirle

January 26, 2026

5  out of  5
rating by Mirle
"Have had great response from this agency so far. They understand requests and respond appropriately, very dependable"
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Lillie Gonzalez

January 23, 2026

5  out of  5
rating by Lillie Gonzalez
"They are all very nice. I got to meet and get help from Paula during my session.She was very polite, helpful, and so sweet. She made it easier to understand everything and get the plan i needed."
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Rick Tompkins

January 22, 2026

5  out of  5
rating by Rick Tompkins
"Connie and I have our car and condo coverage with State Farm. Very happy to work with them."
We responded:
"Rick, Thanks for your 5 Star Review. We are very happy to work with you too."
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Kris Owens

January 21, 2026

5  out of  5
rating by Kris Owens
"I have saved so much money with state farm. Paula is so easy to work with and keeps me up to date on discount. Give her a call.She will give you a good deal.Also"
We responded:
"We genuinely appreciate your 5-star review Kris. It is our goal to provide high-quality insurance services, and we are happy to know that Paula met your expectations! "
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Gene Baker

January 21, 2026

5  out of  5
rating by Gene Baker
"Always answer the phone, always know who I am and are very helpful."
We responded:
"Gene, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Alan Makabi

January 20, 2026

5  out of  5
rating by Alan Makabi
"If you are looking to have a great place to bundle all your vehicle and house insurance, you need to give this team a call. Our family has been with them for over 20 years, and Doug V personally worked with us during the Derecho when we had to get our siding and roof replaced along with getting our fencing posts re-set. Great people!!!"
We responded:
"Alan, We appreciate the time you took to give us such a great 5 Star Review! We're here for you anytime!"
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JS Guest

January 16, 2026

5  out of  5
rating by JS Guest
"Working with Emily Claypool has been a fantastic experience. They are professional, knowledgeable, and always take the time to explain options clearly. I felt confident knowing they genuinely cared about finding the best coverage for my needs. Highly recommend to anyone looking for reliable insurance guidance!”"
We responded:
"Thanks for your 5 Star Review John. Mitch is a real Pro and he has helped many in his 7 years with the Valentine Agency. "
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Marty Salfi

January 16, 2026

5  out of  5
rating by Marty Salfi
"We've had State Farm Insurance for over 30 years for home and auto. Love working with Mitch, always pleasant and professional."
We responded:
"Thanks for your 5 Star Review Marty and your 30 years with State Farm!! "
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Glody Nzongo

January 16, 2026

5  out of  5
rating by Glody Nzongo
"Riley helped me with my new car!!"
We responded:
"Thanks for your 5 Star Review Glody and kind words about Riley!"
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Natalie Dadabo

January 15, 2026

5  out of  5
rating by Natalie Dadabo
"My own experience with Emily was so great and excellent State Farm company it's amazing I recommend all the drivers work with State Farm The best insurance company I have come across my life change"
We responded:
"Natalie, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
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Jessica Riha

January 15, 2026

5  out of  5
rating by Jessica Riha
"Jenna was very helpful and knowledgeable with the questions I needed answered."
We responded:
" Thanks for the great 5 Star Review Jessica! "
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Patti Waddell

January 14, 2026

5  out of  5
rating by Patti Waddell
"I have been with State Farm for over 30 years! Mitch King is great to work with and I highly recommend Doug Valentine and his team!"
We responded:
"We appreciate the time you took to give us such a great 5 Star Rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. "
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Mackenzie Mohs

January 13, 2026

5  out of  5
rating by Mackenzie Mohs
"Anna was great to work with! She was very knowledgeable, quick to respond, and made the entire process seamless and stress-free."
We responded:
"Mackenzie, Thank you for the awesome feedback and 5 Star Review. We love that you had such a great experience with Anna! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. "
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Matyldere Duclona

January 13, 2026

5  out of  5
rating by Matyldere Duclona
"Emily and riley are the best"
We responded:
"Hi Matyldere, We are grateful and appreciate the time you took to leave us a 5 Star review. "
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Dorcas Nzuzi

January 13, 2026

5  out of  5
rating by Dorcas Nzuzi
"Thank you very much Doug and all team , you have been amazing and helpful 🤩🙏"
We responded:
"Dear Dorcas, Thanks for choosing us and leaving such a great 5 Star Review! We value your feedback and look forward look forward to serving you many more times in the future!"
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Levi Kaufman

January 13, 2026

5  out of  5
rating by Levi Kaufman
"Worked with Paula- was super helpful and had everything set up and ready to go in timely order."
We responded:
"Levi, We appreciate the time you took to give us such a great 5 Star Rating! Paula has earned many of the same ratings as she is awesome!"
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Terry Smith

January 12, 2026

5  out of  5
rating by Terry Smith
"Anna was great very polite, helpful, and found the best deal for my money"
We responded:
"Hey Terry, Thanks for choosing us and leaving such a great review! There is no one that works harder than Anna to serve our clients."
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Jamie Hamblin

January 11, 2026

5  out of  5
rating by Jamie Hamblin
"Jenna is very helpful, reliable, and easy to work with. She is always quick to respond and explains everything in a clear, understandable way. I highly recommend her."
We responded:
"Jamie, Thanks for choosing us and leaving such a great review 5 Star Review! Jenna has been a valuable part of our team and serves our clients well."
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Jeff Lentz

January 9, 2026

5  out of  5
rating by Jeff Lentz
"Paula was absolutely awesome! She answered all my questions, made suggestions and help me get to a point of coverage for my autos all in a matter of 15 minutes. Thank you Paula. I appreciate being a customer of State farm for over 40 years!"
We responded:
"Jeff, Thanks so much for taking the time to share your positive experience with Paula! It's great to know that she was able to provide you with the highest levels of price and service. Thank you for your 40 years of loyalty!"
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Keagan Oellrich

January 8, 2026

5  out of  5
rating by Keagan Oellrich
"Emily and the team have great customer service!"
We responded:
"Keagan, Thank you for taking the time to share your experience and giving us a 5 Star Review. We'll be sure to share your experience with the rest of our team members as inspiration! "
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Mason Martin

January 7, 2026

5  out of  5
rating by Mason Martin
"I dealt with Anna at this office, excellent to work with very knowledgeable, responsive and explanative! Thank you so much for you help and saving me a ton of money!"
We responded:
"We appreciate the time you took to give Anna such a great 5 Star Review. It's great to know that we were able to save you lots of money and you should feel good about being with the #1 company for Car and Home insurance. State Farm is the best!"
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Dennis & Sandy Bruns

January 6, 2026

5  out of  5
rating by Dennis & Sandy Bruns
"Again Great service from the State Farm Office. Riley Chrystal answered my call, she was very friendly, very helpful suspending coverage and reinstating coverage on my vehicles. Within minutes I had a temporary identification card. Now that is Great Service! Thank you Riley 1/5/2026 Riley is still watching out for us, emailed the latest insurance policy so it's available if needed. Thanks again Riley"
We responded:
"Thank You Bruns for the nice review! Its been a pleasure to serve you over the last 17 years. Our team cares and we take great pride in our work. I'd put my team up against any out there and we have lots of fun taking care of our clients! "
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Susan Winegarden

January 2, 2026

5  out of  5
rating by Susan Winegarden
"Riley Chrystal was very helpful. Tim received his updated insurance card quickly via email. Thank you!"
We responded:
"Thanks for your 5 Star Review Sue & Tim and your loyalty for all of the years. Its been a please to work with you. "
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Sadie Novotny

January 2, 2026

5  out of  5
rating by Sadie Novotny
"While Emily couldn’t get us the lowest rates she still helped us so much with understanding insurance. I recommend her to anyone that is shopping around for new insurance!"
We responded:
"Thanks for your 5 Star Revie Sadie!"
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Dezirae Fisher

January 1, 2026

5  out of  5
rating by Dezirae Fisher
"I worked with Maria in this office and she was great to work with! She explained everything we were doing and the next steps as we were working through the process. I highly recommend."
We responded:
"Dezirae, Thanks for your 5 Star Review. Many have the same kind thought about Maria as she is really good."