State Farm® Insurance Agent Doug Valentine
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dawn Pitts
September 23, 2026
"We’ve been with Doug’s team for years and I’ve always had exemplary service"
Cindy McMillen
September 22, 2026
"Emily is just the agent we were looking for! When we were in need of a new insurance company, I reached out to the Doug Valentine State Farm Agency and Emily answered our call. Emily had the compassion we needed and we were treated very well. We could tell she would look out for our best interests going forward. And she has been a wonderful agent! She has always been very prompt to respond to my emails, text messages or phone calls. When a question arose about my bill, Emily was right on it explaining the break down on the bill. If you need any kind of insurance, look no further than this agency!"
anthony cat
September 21, 2026
"Great service very helpful"
Bill Blazek
September 17, 2026
"I am the President of a condominium association in Cedar Rapids, IA, which has 23 buildings with 70 individual units. We had 2 large claims, one for $650,000, deracheo damage. The second a $1,100,000 wind and hail claim. Both were replacement cost settlements. Our Association was pleased with the service and settiement State Farm gave us. State Farm adjusters assesed the damage, we moved forward and got contractors to do the work and received a fair and just settlement."
"Bill, Thanks for your 5 Star Review. You made two very difficult claims much easier to settle because of your involvement. Like a Good Neighbor we were there for you and always will be!"
Amy Brockhohn
September 16, 2026
"Riley Chrystal made my necessary coverage changes in a flash! The staff that Doug Valentine chooses have all been stellar and so is he!"
"Amy, thanks for your 5 Star Review! This means everything coming from a very successful business person like yourself. I agree that Riley is "stellar.""
Regina Mirfield
September 16, 2026
"Very easy to work with"
Rev Robert Lathrop
September 16, 2026
"Very helpful, knowledgeable and prompt, this is no doubt a 5 Star Staff."
Michael Esquivel
September 14, 2026
"Mitch has been very flexible with helping me set up insurance through State Farm and going out of His way to meet my needs. Great guy would totally recommend!!!"
Okan Somuncu
September 11, 2026
"They are great any very responsive!"
"Thanks for your 5 Star Review Okan!"
Marc Huynh
September 11, 2026
"Mitch very helpful"
Edris Gehy
September 10, 2026
"Very nice place. These people are professional, easy to talk to, and great people skills."
Catherine Grace
September 9, 2026
"I have had State Farm insurance for many years, in different states. Today I called the Cedar Rapids/Doug Valentine office and spoke with Mitch King. He is very knowledgeable and efficient, not to mention a very nice person. I highly recommend Mitch and the state farm team."
Abby Prentice
September 8, 2026
"They're always so helpful when I need to change addresses for renters insurance (sorry I move so often!)."
Sheri Parman
September 8, 2026
"State Farm has been very helpful and easy to communicate with, I would recommend"
"Sheri, Thanks for your 5 Star Review. We will continue to be "helpful and easy to communicate with" and continue to accommodate your insurance needs."
Chris Gardner
September 4, 2026
"Can’t provide me with insurance at all so why would I recommend them?"
Jacob Harrison
September 3, 2026
"Jessica is awesome! Response time is quick and she has been helpful and prompt with all my requests, highly recommend her to anyone with insurance needs"
Neal Schroder
September 3, 2026
"Hailey was very quick to please with coverage answers and sending an ID card"
"Neal, Thanks for your 5 Star Review! Anna is truly a Professional and has advised our clients for over 4 years on their auto, home and life insurance. Thanks for choosing the Valentine Agency to do your Insurance Business!"
L Vell
September 1, 2026
"Always on time always available love my reps👑"
Bill Vanderpool
August 27, 2026
"Exceptional customer service every time!"
"Bill, Thanks for your 5 Star Review and your loyalty throughout the years!"
Clarence Farley
August 26, 2026
"I had a very good experience with Mitch. He was patient and walked me through my insurance policy. Satisfied!"
"Thanks for your 5 Star Review Clarence. Mitch is a true professional and has help many understand their insurance and set them up with the coverage that they need. "
Timi Adepoju
August 26, 2026
"I've been with Doug Valentine's State Farm insurance for over 10 years. They have always been super helpful and very efficient. I needed something really quickly from them today and Jessica Jakoubek was super helpful, got me the information quickly and helped resolved some issues promptly. Highly recommend them!"
"Timi, Thanks for your 5 Star Review and for "highly recommending" our agency. Jess is amazing and loves serving our clients. "
Chris Lanus
August 25, 2026
"Paula has been a lot of help and explains everything very well and very friendly"
"Thanks for your 5 Star Review and complimentary words about Paula. She is not only super friendly but is an amazing producer because people LOVE doing business with her!"
Randy Gass
August 24, 2026
"Spoke with the office of Doug Valentine for clarification questions on adding a child driver to my policy. Appreciate the quick answers on when I would need to add a child and in my scenario, that I currently did not need to add the child unless the driving needs changed. Much Appreciated."
"Randy, Thanks for your 5 Star Review. You have been a pleasure to work with all of these years and your loyalty doesn't go unnoticed. "
Thamer Altall
August 19, 2026
"Emily was great to work with,"
"Thamer, Thanks for your 5 Star Review and very nice words about Emily!"
Tim Henry
August 19, 2026
"Doug and Riley were great to work with!"
"Tim, Thanks for your 5 Star Review. We appreciate your business and your nice thoughts."