Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elle Kappa

Elle Kappa

October 16, 2026

5  out of  5
rating by Elle Kappa
"Mitch wa great with getting me a great deal in my insurance!"
Profile photo of Douglas Horton

Douglas Horton

October 14, 2026

5  out of  5
rating by Douglas Horton
"Emily was very helpful and patient with me. Doug H"
Profile photo of Christina Walter

Christina Walter

October 13, 2026

5  out of  5
rating by Christina Walter
"Doug Valentine’s State Farm agency is hands down the best agency to work with! Everyone is professional, personable, and upbeat. You can tell they genuinely care about their customers and create such a welcoming atmosphere. Highly recommend!"
Profile photo of Lisa Hanson

Lisa Hanson

October 13, 2026

5  out of  5
rating by Lisa Hanson
"Living in Iowa, I was searching for new auto insurance and home insurance. I know there had to be something less expensive out there with great coverage. Today I spoke with Mitch King, with State Farm. He did an awesome job of explaining everything to me and answering my questions. He offered to put some quotes together, for me so I could look at them, on my own time. He already sent them to me! He was very pleasant and professional! I appreciated the fact that he was absolutely not pushy at all!! He told me he would send me the quotes and to look over them. We set up an appointment to talk about them and compare what State Farm can offer me.That will give me time to look over my current situation and talk it over with my husband. I truly believe he has my best interest at heart just after speaking to him and the way he spoke. I would highly recommend Mitch, at State Farm. He’s not one of those guys that just tries to get you to change automatically. He’s willing to take the time and go through everything with you and he told me I could call with any questions I had before we have our meeting next week. He was very thorough with no pressure with the things we did discussed today. That’s exactly the kind of person I want to deal with when choosing covering for my major assets! Kudos to Mitch!"
Profile photo of Donna Troyna

Donna Troyna

October 12, 2026

5  out of  5
rating by Donna Troyna
"Great conversation with no pressure, very professional, and great advice."
Profile photo of Becky Sanders

Becky Sanders

October 9, 2026

5  out of  5
rating by Becky Sanders
"I would give it a star the lady that helped she explained everything to me and was very friendly"
Profile photo of Austin Hansen-England

Austin Hansen-England

October 9, 2026

5  out of  5
rating by Austin Hansen-England
"Excellent Service with Jessica! She helped me with my renters policy from my previous place to my new one with no issues! All questions answered in a quick timeframe, policy activated quickly, and overall she is a great and fun person to deal with! If you ever need a good quality agent with an A+ attitude, ask for Jessica!"
We responded:
"Thanks for your 5 Star Review Austin! Anna is amazing and so are our rates for Car and Home Insurance."
Profile photo of Terry Craft

Terry Craft

October 7, 2026

5  out of  5
rating by Terry Craft
"Emily was very efficient and helpful in getting my request to add another driver to my auto policy. She's a good reason why we as customers enjoy working with people that know and understand us."
We responded:
"Terry, thanks for your 5 Star Review! We’re glad Hailey was able to thoroughly explain the best practices and guide you through the claim process. We appreciate you sharing your experience and we appreciate your many years with The Valentine agency!"
Profile photo of Reggie Dunn

Reggie Dunn

October 6, 2026

5  out of  5
rating by Reggie Dunn
"Smooth and easy"
Profile photo of Erica Ballard

Erica Ballard

October 6, 2026

5  out of  5
rating by Erica Ballard
"My husband and I began searching for a new insurance company beginning of August. We have been working with Paula Sauer and we could not be happier at the rates and the smoothness of transferring companies. THANK YOU STATE FARM! Job well done."
Profile photo of Carol Hageman

Carol Hageman

October 3, 2026

5  out of  5
rating by Carol Hageman
"Emily answered the phone when we called to inform State Farm that we had sold a vehicle and had purchased another one. We were all settled in, with coffee and all, expecting it would take awhile to accomplish this transaction. Not with Emily; I think we were finished in less than 10 minutes. We had our cost of insurance including the new vehicle. Also had a question about staying on the Drive Safe program which Emily answered promptly. She is a "keeper" for sure!!
Thanks so much.
Ron and Carol Hageman"
Profile photo of David Bast

David Bast

October 1, 2026

5  out of  5
rating by David Bast
"Extremely professional and curious. Explained things in way that was easy to understand."
Profile photo of S Wil

S Wil

September 30, 2026

5  out of  5
rating by S Wil
"Great company. Jessica is so friendly and willing to go the extra mile to help. She got me a quote in several different ways. Quick response and made getting coverage very easy. She's A+."
Profile photo of James O'Brien

James O'Brien

September 29, 2026

5  out of  5
rating by James O'Brien
"Jessica was so helpful in getting the information from the person involved in the accident because they weren't being very cooperative with me. She was amazing."
Profile photo of Dawn Pitts

Dawn Pitts

September 23, 2026

5  out of  5
rating by Dawn Pitts
"We’ve been with Doug’s team for years and I’ve always had exemplary service"
Profile photo of Cindy McMillen

Cindy McMillen

September 22, 2026

5  out of  5
rating by Cindy McMillen
"Emily is just the agent we were looking for! When we were in need of a new insurance company, I reached out to the Doug Valentine State Farm Agency and Emily answered our call. Emily had the compassion we needed and we were treated very well. We could tell she would look out for our best interests going forward. And she has been a wonderful agent! She has always been very prompt to respond to my emails, text messages or phone calls. When a question arose about my bill, Emily was right on it explaining the break down on the bill. If you need any kind of insurance, look no further than this agency!"
Profile photo of anthony cat

anthony cat

September 21, 2026

5  out of  5
rating by anthony cat
"Great service very helpful"
Profile photo of Bill Blazek

Bill Blazek

September 17, 2026

5  out of  5
rating by Bill Blazek
"I am the President of a condominium association in Cedar Rapids, IA, which has 23 buildings with 70 individual units. We had 2 large claims, one for $650,000, deracheo damage. The second a $1,100,000 wind and hail claim. Both were replacement cost settlements. Our Association was pleased with the service and settiement State Farm gave us. State Farm adjusters assesed the damage, we moved forward and got contractors to do the work and received a fair and just settlement."
We responded:
"Bill, Thanks for your 5 Star Review. You made two very difficult claims much easier to settle because of your involvement. Like a Good Neighbor we were there for you and always will be!"
Profile photo of Amy Brockhohn

Amy Brockhohn

September 16, 2026

5  out of  5
rating by Amy Brockhohn
"Riley Chrystal made my necessary coverage changes in a flash! The staff that Doug Valentine chooses have all been stellar and so is he!"
We responded:
"Amy, thanks for your 5 Star Review! This means everything coming from a very successful business person like yourself. I agree that Riley is "stellar.""
Profile photo of Regina Mirfield

Regina Mirfield

September 16, 2026

5  out of  5
rating by Regina Mirfield
"Very easy to work with"
Profile photo of Rev Robert Lathrop

Rev Robert Lathrop

September 16, 2026

5  out of  5
rating by Rev Robert Lathrop
"Very helpful, knowledgeable and prompt, this is no doubt a 5 Star Staff."
Profile photo of Michael Esquivel

Michael Esquivel

September 14, 2026

5  out of  5
rating by Michael Esquivel
"Mitch has been very flexible with helping me set up insurance through State Farm and going out of His way to meet my needs. Great guy would totally recommend!!!"
Profile photo of Okan Somuncu

Okan Somuncu

September 11, 2026

5  out of  5
rating by Okan Somuncu
"They are great any very responsive!"
We responded:
"Thanks for your 5 Star Review Okan!"
Profile photo of Marc Huynh

Marc Huynh

September 11, 2026

5  out of  5
rating by Marc Huynh
"Mitch very helpful"
Profile photo of Edris Gehy

Edris Gehy

September 10, 2026

5  out of  5
rating by Edris Gehy
"Very nice place. These people are professional, easy to talk to, and great people skills."