Reviews

"Doug has been my agent for many years. He and the others in his office have always been there for us and are quick to help us or answer questions very quickly."

"Jessica was so helpful in getting the information from the person involved in the accident because they weren't being very cooperative with me. She was amazing."

"GEICO was charging me so much money for nothing and with today's economy I was about to give up, but then I looked online and had a call from Doug. Doug was amazing! He has given me a better rate and made my life a little easier. Thank you so much Doug Valentine for all of your help! You not only saved me money but gave me better protection for a better cost! 10/10 recommend!"

"Emily helped me add my new vehicle as requested. Was quick and easy!"

"I have worked with Doug and State Farm for many years and have been extremely happy. They were very helpful and easy to work with when we had major storm damage. I highly recommend them."

"Very friendly and helpful"

"Very helpful to get the best deal"

"Mitch wa great with getting me a great deal in my insurance!"

"Emily was very helpful and patient with me. Doug H"

"Doug Valentine’s State Farm agency is hands down the best agency to work with! Everyone is professional, personable, and upbeat. You can tell they genuinely care about their customers and create such a welcoming atmosphere. Highly recommend!"

"Living in Iowa, I was searching for new auto insurance and home insurance. I know there had to be something less expensive out there with great coverage. Today I spoke with Mitch King, with State Farm. He did an awesome job of explaining everything to me and answering my questions. He offered to put some quotes together, for me so I could look at them, on my own time. He already sent them to me! He was very pleasant and professional! I appreciated the fact that he was absolutely not pushy at all!! He told me he would send me the quotes and to look over them. We set up an appointment to talk about them and compare what State Farm can offer me.That will give me time to look over my current situation and talk it over with my husband. I truly believe he has my best interest at heart just after speaking to him and the way he spoke. I would highly recommend Mitch, at State Farm. He’s not one of those guys that just tries to get you to change automatically. He’s willing to take the time and go through everything with you and he told me I could call with any questions I had before we have our meeting next week. He was very thorough with no pressure with the things we did discussed today. That’s exactly the kind of person I want to deal with when choosing covering for my major assets! Kudos to Mitch!"

"Great conversation with no pressure, very professional, and great advice."

"I would give it a star the lady that helped she explained everything to me and was very friendly"

"Excellent Service with Jessica! She helped me with my renters policy from my previous place to my new one with no issues! All questions answered in a quick timeframe, policy activated quickly, and overall she is a great and fun person to deal with! If you ever need a good quality agent with an A+ attitude, ask for Jessica!"

"Emily was very efficient and helpful in getting my request to add another driver to my auto policy. She's a good reason why we as customers enjoy working with people that know and understand us."

"Smooth and easy"

"My husband and I began searching for a new insurance company beginning of August. We have been working with Paula Sauer and we could not be happier at the rates and the smoothness of transferring companies. THANK YOU STATE FARM! Job well done."

"Emily answered the phone when we called to inform State Farm that we had sold a vehicle and had purchased another one. We were all settled in, with coffee and all, expecting it would take awhile to accomplish this transaction. Not with Emily; I think we were finished in less than 10 minutes. We had our cost of insurance including the new vehicle. Also had a question about staying on the Drive Safe program which Emily answered promptly. She is a "keeper" for sure!!
Thanks so much.
Ron and Carol Hageman"

"Extremely professional and curious. Explained things in way that was easy to understand."

"Great company. Jessica is so friendly and willing to go the extra mile to help. She got me a quote in several different ways. Quick response and made getting coverage very easy. She's A+."

"We’ve been with Doug’s team for years and I’ve always had exemplary service"

"Emily is just the agent we were looking for! When we were in need of a new insurance company, I reached out to the Doug Valentine State Farm Agency and Emily answered our call. Emily had the compassion we needed and we were treated very well. We could tell she would look out for our best interests going forward. And she has been a wonderful agent! She has always been very prompt to respond to my emails, text messages or phone calls. When a question arose about my bill, Emily was right on it explaining the break down on the bill. If you need any kind of insurance, look no further than this agency!"

"Great service very helpful"

"I am the President of a condominium association in Cedar Rapids, IA, which has 23 buildings with 70 individual units. We had 2 large claims, one for $650,000, deracheo damage. The second a $1,100,000 wind and hail claim. Both were replacement cost settlements. Our Association was pleased with the service and settiement State Farm gave us. State Farm adjusters assesed the damage, we moved forward and got contractors to do the work and received a fair and just settlement."

"Riley Chrystal made my necessary coverage changes in a flash! The staff that Doug Valentine chooses have all been stellar and so is he!"