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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Ziegler

February 20, 2026

5  out of  5
rating by Scott Ziegler
"Anna is Awesome!"
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Courtney Sullivan

February 20, 2026

5  out of  5
rating by Courtney Sullivan
"I received excellent service from Paula when setting up a new policy with State Farm. She was very responsive and answered all of my questions quickly. Thank you!"
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Antwain Strong

February 19, 2026

5  out of  5
rating by Antwain Strong
"Steve is fast and knows the industry. Highly recommend him!"
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Tracy G

February 19, 2026

5  out of  5
rating by Tracy G
"I have been with State Farm for only a couple years now but it was definitely one of the best things I've done, switching to them! What has made them stand out for me is their exceptional customer service, which begins and ends with Maria (for me) 😊. Maria has been exceptionally patient with me during several changes I've needed to make, always taking the time to explain things and then making sure that I've understood them as well. She also makes you feel like she really cares about you as a person too, not just a customer/client.
I can't recommend Doug Valentine's office enough!"
We responded:
"Thanks for your 5 Star Review Tracy! Maria is awesome with our clients and your are correct in your assessment that she REALLY Cares! Please pass the word around about Maria and the Doug Valentine Agency!"
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Jessica Birman

February 19, 2026

5  out of  5
rating by Jessica Birman
"We were looking for a new homeowners policy after our current rate has seemingly skyrocketed, and I could not be more pleased with what we found. Paula, the agent we worked with, saved us so much money on our policy AND was able to save us on our vehicle insurance by bundling the two. We’ve also been considering our life insurance needs and with the money we saved today we felt confident in purchasing life insurance policies through her as well. Paula made bundling our coverage and switching providers so fast and easy, and she was incredibly pleasant to work with. She was professional, polite, patient, and answered all our questions, leaving us feeling confident in our decision to make the switch to State Farm. I would give 10/10 stars if I could, and definitely recommend giving her a call for all your insurance needs! Thanks again, Paula!"
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Alleah Hilgendorf

February 16, 2026

5  out of  5
rating by Alleah Hilgendorf
"Maria has been such a help! I've worked with her multiple times now getting renters insurance set up and she's been amazing each time. She offers awesome guidance to finding the right plan that's the right price point for me, always with the best attitude!! I couldn't recommend her more"
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Amanda Plathe

February 12, 2026

5  out of  5
rating by Amanda Plathe
"Amazing help!"
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adnane ouro-bodi

February 12, 2026

5  out of  5
rating by adnane ouro-bodi
"Riley helped me with my claim!!"
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Julissa Espinoza

February 12, 2026

5  out of  5
rating by Julissa Espinoza
"Paula Sauer was quick and easy to work with!"
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Ron Bremer

February 11, 2026

5  out of  5
rating by Ron Bremer
"Always there for me fast response
Even to questions"
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Nisha Lewis

February 11, 2026

5  out of  5
rating by Nisha Lewis
"Emily Claypool was a pleasure to work with & answered all of my questions! I appreciate it, Emily!! (:"
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Jody Palmer

February 11, 2026

5  out of  5
rating by Jody Palmer
"Anna was great to work with and found me the cheapest rate out there"
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Dee Howe

February 11, 2026

5  out of  5
rating by Dee Howe
"Riley is very informative and helpful! I appreciate her and all she does!"
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Brian Hansen

February 11, 2026

5  out of  5
rating by Brian Hansen
"Mitch King consistently goes above and beyond helping us with our home, auto, trailer, motorcycle insurance as well as optional financial services. Would recommend Mitch and this office to anyone."
We responded:
"Brian, Thanks for your 5 Star Review! You are one of many that have worked with Mitch and found out how good he is in the Insurance Business! "
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Odlyn Osias

February 10, 2026

5  out of  5
rating by Odlyn Osias
"Riley help with me with my claim please!"
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MONOR Dorival

February 10, 2026

5  out of  5
rating by MONOR Dorival
"Thanks for your help Emily and Riley"
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Keary Holm

February 4, 2026

5  out of  5
rating by Keary Holm
"Paula certainly made my day .. she's quite the professional AAAAAAA+++++++"
We responded:
"Keary, Thanks for your 5 Star Review! That's lots of A+ for Paula but she deserves them as she is amazing."
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Nick McCumber

February 3, 2026

5  out of  5
rating by Nick McCumber
"I moved our coverage over from Allstate and saved about 200 per month. Anna was super nice and answered all of my questions I had. I look forward to doing business with!!!"
We responded:
"Nick, Thanks for your 5 Star Review. You are one of many that Anna has been able to save lots of money for. Our car and home insurance rates are really tough to beat!"
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Hannah Werremeyer

February 2, 2026

5  out of  5
rating by Hannah Werremeyer
"Emily was super helpful getting my new car added to our policy. She made the process quick and easy!"
We responded:
"Thanks for your 5 Star Review and your mention about how great Emily is! "
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Mike Moncivais

January 31, 2026

5  out of  5
rating by Mike Moncivais
"Very nice people...very professional..."
We responded:
"Thanks for your 5 Star Review Mike. We pride ourselves on being professional and giving great advice."
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Valerie Chapman

January 31, 2026

5  out of  5
rating by Valerie Chapman
"Anna was extremely helpful. She made everything go smoothly and fast. All my questions were answered immediately. Definitely recommend working with her for your insurance needs."
We responded:
"Valerie, Thanks for your 5 Star Review. It's amazing how Anna can take good care of so many people each month that switch to the Doug Valentine Agency. "
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mark bohman

January 30, 2026

5  out of  5
rating by mark bohman
"Emily was great. She helped a great deal with this verification and google and email stuff that I struggle with."
We responded:
"Mark, Thanks for your 5 Star Review. Emily is great at taking care of the tech issues that many of us struggle with. "
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Tim theToolman

January 29, 2026

5  out of  5
rating by Tim theToolman
"We had not planned to switch our policies at this time, but had occasion to stop by Doug Valentines office for another matter. After meeting Doug and his staff, we decided to move all of our policies to the Cedar Rapids office. Doug introduced us to Riley Chrystal in his office who took all of our questions and information and facilitated all of the changes we requested. She monitored our account and confirmed all of our changes went through just as we requested and then notified us of the completed changes. We had a long great relationship with our prior State. Farm agents who both retired and are confident our great service will continue with the new agents office. We highly recommend Doug and Riley at the Valentine agency."
We responded:
"Tim Thanks for your 5 Star Review. We will try to make your transition to the Valentine Agency easy and efficient and it would be our goal to be the best agent you have ever had. Riley takes great care of our clients and she'll do the same for you. Welcome to Cedar Rapids! "
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Mirle

January 26, 2026

5  out of  5
rating by Mirle
"Have had great response from this agency so far. They understand requests and respond appropriately, very dependable"
We responded:
"Mirle, Thanks for your 5 Star review and kind words about our service. We aim to go above/beyond for all of our customers."
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Lillie Gonzalez

January 23, 2026

5  out of  5
rating by Lillie Gonzalez
"They are all very nice. I got to meet and get help from Paula during my session.She was very polite, helpful, and so sweet. She made it easier to understand everything and get the plan i needed."
We responded:
"Lillie, Thanks for your 5 Star Review! I'm glad you were able to meet Paula and I agree with your description that she is polite, helpful and sweet! "