State Farm® Insurance Agent Doug Valentine

"Emily answered the phone when we called to inform State Farm that we had sold a vehicle and had purchased another one. We were all settled in, with coffee and all, expecting it would take awhile to accomplish this transaction. Not with Emily; I think we were finished in less than 10 minutes. We had our cost of insurance including the new vehicle. Also had a question about staying on the Drive Safe program which Emily answered promptly. She is a "keeper" for sure!!
Thanks so much.
Ron and Carol Hageman"

"Extremely professional and curious. Explained things in way that was easy to understand."

"Great company. Jessica is so friendly and willing to go the extra mile to help. She got me a quote in several different ways. Quick response and made getting coverage very easy. She's A+."

"Jessica was so helpful in getting the information from the person involved in the accident because they weren't being very cooperative with me. She was amazing."

"We’ve been with Doug’s team for years and I’ve always had exemplary service"

"Emily is just the agent we were looking for! When we were in need of a new insurance company, I reached out to the Doug Valentine State Farm Agency and Emily answered our call. Emily had the compassion we needed and we were treated very well. We could tell she would look out for our best interests going forward. And she has been a wonderful agent! She has always been very prompt to respond to my emails, text messages or phone calls. When a question arose about my bill, Emily was right on it explaining the break down on the bill. If you need any kind of insurance, look no further than this agency!"

"Great service very helpful"

"I am the President of a condominium association in Cedar Rapids, IA, which has 23 buildings with 70 individual units. We had 2 large claims, one for $650,000, deracheo damage. The second a $1,100,000 wind and hail claim. Both were replacement cost settlements. Our Association was pleased with the service and settiement State Farm gave us. State Farm adjusters assesed the damage, we moved forward and got contractors to do the work and received a fair and just settlement."

"Riley Chrystal made my necessary coverage changes in a flash! The staff that Doug Valentine chooses have all been stellar and so is he!"

"Very easy to work with"

"Very helpful, knowledgeable and prompt, this is no doubt a 5 Star Staff."

"Mitch has been very flexible with helping me set up insurance through State Farm and going out of His way to meet my needs. Great guy would totally recommend!!!"

"They are great any very responsive!"

"Mitch very helpful"

"Very nice place. These people are professional, easy to talk to, and great people skills."

"I have had State Farm insurance for many years, in different states. Today I called the Cedar Rapids/Doug Valentine office and spoke with Mitch King. He is very knowledgeable and efficient, not to mention a very nice person. I highly recommend Mitch and the state farm team."

"They're always so helpful when I need to change addresses for renters insurance (sorry I move so often!)."

"State Farm has been very helpful and easy to communicate with, I would recommend"

"Can’t provide me with insurance at all so why would I recommend them?"

"Jessica is awesome! Response time is quick and she has been helpful and prompt with all my requests, highly recommend her to anyone with insurance needs"

"Hailey was very quick to please with coverage answers and sending an ID card"

"Always on time always available love my reps👑"

"Exceptional customer service every time!"

"I had a very good experience with Mitch. He was patient and walked me through my insurance policy. Satisfied!"

"I've been with Doug Valentine's State Farm insurance for over 10 years. They have always been super helpful and very efficient. I needed something really quickly from them today and Jessica Jakoubek was super helpful, got me the information quickly and helped resolved some issues promptly. Highly recommend them!"