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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tammi Reed

September 15, 2023

5  out of  5 rating by Tammi Reed
"I worked with Maria on a water claim and cannot say enough good things about her and the others I interacted with in the office. She was a calming voice in a somewhat stressful situation. She went to bat for me with the claims department and kept me in the know at every turn. I highly recommend Doug and his team!!"

Porche Davis

September 12, 2023

5  out of  5 rating by Porche Davis
"Anna was very helpful and fast with getting me a quote and starting my insurance coverage with State Farm. 10/10 highly recommend"

Emily Holle

September 7, 2023

5  out of  5 rating by Emily Holle
"Great place to have insurance, and the people are amazing to work with shout out to Nate for all the extra guys are the best!"

Mark Glassberg

August 29, 2023

5  out of  5 rating by Mark Glassberg
"Been a statefarm customer for a long time and never fails to amaze me how helpful they are. Went in today and the ladies were awesome and help me fix my issue right there. Highly recommend and thank you for the help!!"

Jim Atty

August 26, 2023

5  out of  5 rating by Jim Atty
"I just switched my insurance to Doug Valentine and his State Farm Agency. The professionalism of his office and their price is outstanding. You think that these online companies are less expensive but they are not. After switching my father in law and our son and his family switched to State Farm. They looked at what we had and increased our coverage and saved us money. I love having someone I can visit with in person. I will continue to recommend Doug and his agency to everyone I talk to"

Karen Ratz

July 21, 2023

5  out of  5 rating by Karen Ratz
"I reached out to Sue C. at Doug’s office regarding an insurance claim question. She immediately responded to me with the information I needed and even called the repair shop to start the process. Thanks Sue for always being so responsive with any questions that I have regarding our policies that we have with State Farm."

Angie Dostal

July 21, 2023

5  out of  5 rating by Angie Dostal
"I've been with state farm and Doug Valentine off and on for a lot of years. Doug and his team are wonderful. They have really treated me like family. They are genuine and do care about you and your family. I won't go anywhere else for all of my insurance policies. Great job Doug,Anna,and Susan. You guys truly are the best!"

Adam Flaherty

July 9, 2023

5  out of  5 rating by Adam Flaherty
"You can't ask for a better deal or better staff. I couldn't believe how much I saved and got even more Insurance than I had before"

Daniel Dieter

June 16, 2023

5  out of  5 rating by Daniel Dieter
"I went into this agency to see if i could get a better deal for insurance on my 2 cars. I had been with another company for nearly 17 years and thought i was getting a good deal, however after talking to Mitch i realized i was getting very poor coverage for a unfair price. Mitch assisted me with setting up coverage on both cars and included my renters insurance and a price much less than i had been paying. I have had interaction with several people in this office and found everyone very friendly and helpful. Highly recommend Doug Valentine's office for all your insurance needs."

Ivan Van Staden

May 26, 2023

5  out of  5 rating by Ivan Van Staden
"Really good service and friendly staff."

Angel Lovell

May 25, 2023

5  out of  5 rating by Angel Lovell
"I have been with these guys for roughly 3 almost 4 years now and definetly couldn't dream of ever going anywhere else. The staff is super helpful, always more then happy to explain any questions you have or even help pay your bill. Amazing customer service I'd give 1 million stars if I could!"

McKayla Vander Sanden

May 18, 2023

5  out of  5 rating by McKayla Vander Sanden
"I was able to save so much money with Maria at State Farm! Usually dealing with insurance companies is such a hassle and take so long, but I was able to stop by on my lunch break to bundle both cars and our house with ease! Maria was my agent and she really made me feel confident that I was making the right choice to switch and she was able to educate me on their products. Everyone on the staff was very friendly when I stopped in, I felt very welcomed and it was overall a great experience!"

Ainyshia Johnson

May 17, 2023

5  out of  5 rating by Ainyshia Johnson
"Very helpful and nice Mitch was amazing to talk to and very good customer service"

Dianne Galland

January 6, 2023

4  out of  5 rating by Dianne Galland
"I needed insurance ASAP for my grandson and Anna was quick to reach out and so very helpful and informative! Great experience."

Edith Chase

August 27, 2022

5  out of  5 rating by Edith Chase
"Great experience with Jake."

Kristian Day

August 26, 2022

5  out of  5 rating by Kristian Day
"Only insurance folks in the state that understand film production."

Patrol Officer

May 31, 2022

5  out of  5 rating by Patrol Officer
"Always helpful and employee r always respectful and nice n always a decent price"

Patricia L

September 25, 2021

1  out of  5 rating by Patricia L
"I've been with State Farm for 10 years plus no claims. Someone else starts a fire in our condo units in 2019. Two years later I receive a letter telling me they are dropping me from my home owners insurance. They take your money for years and one claim they let you go.They will be losing me on all my other insurance plans I have with them ."

Liliana Lopez

August 17, 2021

5  out of  5 rating by Liliana Lopez
"I'm currently a representative in TN, and just have to give kudos to this office! A client of ours moved to the cedar rapids area and Molly has been fantastic! If you're moving from out of State to the Cedar Rapids area, this is the place you need to be at!"

Lisa Phillips

May 19, 2021

5  out of  5 rating by Lisa Phillips
"I am always pleased with how helpful everyone is. I get great service at a fair price. Everyone is friendly and professional. I am very happy with this company and everyone I have interacted with. I highly recommend them."

Daniel Usher

April 6, 2021

5  out of  5 rating by Daniel Usher
"Great rates, excellent service, very timely. Definitely the best provider I've had (and I've had American Family, Progressive, and MetLife)."

Thomas Smith

February 26, 2021

5  out of  5 rating by Thomas Smith
"Hands down the best insurance agency in the area! I was fortunate to work with Matt Kolln to get a variety of insurances bundled and complete coverage for my wife and I. It was such a simple and easy process where I felt like my best interests were being thought of first. I have worked with other insurance companies in the past but this office is by far the best that I have been with. I won't ever work with anyone other than Matt from here on out!"

Will Harreld

February 15, 2021

5  out of  5 rating by Will Harreld
"I have worked with Doug's office a couple of times and directly with Doug on a few occasions, the last one in regards to my claims from the Derecho storm. The team, and especially Doug have proven to be professional and diligent in making sure I recieved what I am paying for. I am happy to say that I have State Farm Insurance provided and supported by the Doug Valentine Office! Thank you again Doug and team, Will Harreld"

JJ Corkhill

January 27, 2021

5  out of  5 rating by JJ Corkhill
"Austin was very helpful, professional, answered all my questions and addressed my concerns, and Ben got me a better rate on my homeowners! (Auto too, which is why I switched) He made the entire process super easy and non stressful -Cindy Corkhill"

Doug Stealey

January 8, 2021

5  out of  5 rating by Doug Stealey
"Following the August derecho, we submitted claims related to our condo and one of our vehicles. We received great support from the Valentine agency and from State Farm Claims staff. The details were handled professionally and payments were processed promptly. Thanks for always being there for our family."