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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis & Sandy Bruns

June 18, 2024

5  out of  5 rating by Dennis & Sandy Bruns
"Everyone at the Doug Valentine agency does a great job, everyone is willing to help answer questions, and alway greeted by someone if you go to office, that person is usually Susan who greets you with a smile and asks "how can I help" that's away very nice. Susan always will to help like when we were in AZ and needed copies of our auto insurance, she printed the information needed and sent it that day, that is just one example of how I have been treated over the last 17 years. You're more than a policy number everyone treats you like real person."
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Kat thomas

June 7, 2024

5  out of  5 rating by Kat thomas
"Absolutely loved working with Anna getting set up and switching over. Was amazing with explaining and answering all my questions!"
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Lisa Smith

May 31, 2024

5  out of  5 rating by Lisa Smith
"Kyle was so knowlegable and very professional. I felt very comfortable with him. I was confident that I was getting the correct information. It was wonderful working with him. Thank you Kyle!!"
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Queen Joselyne

May 29, 2024

5  out of  5 rating by Queen Joselyne
"Kyle summers was an amazing representative for State Farm. He went above and beyond, ensuring a positive outcome and understanding on the behalf of our plan. One of the best & this the reason why I’m sticking with State Farm."
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Kathy Schrodt

May 10, 2024

5  out of  5 rating by Kathy Schrodt
"A+ for Anna Christianson••thanks so very much for your great, fast, an easy, service on providing me with my new State Farm auto and renters insurance policies. Anna answered my online request for insurance quotes quickly an very professionally an my policies were in effect immediately! Thank you for your great customer care! Anna and State Farm are definitely THERE for you‼️"
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Mohamed Abdelazim

May 9, 2024

5  out of  5 rating by Mohamed Abdelazim
"Best staff ever and reasonable prices"
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Mike Gassmann

May 2, 2024

5  out of  5 rating by Mike Gassmann
"We have been doing business with Doug and his team our entire lives. Great team! I recently worked with Susan Christensen and she gave us great advice and support! It's a great team and I highly recommend them!"
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Tom Hutchins

May 2, 2024

5  out of  5 rating by Tom Hutchins
"I worked with Doug and Kyle, both were fantastic and made the transition easy. On top of that, I got similar coverage and it will cost me much less!"
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Catherine Tupper

April 26, 2024

5  out of  5 rating by Catherine Tupper
"I had a delightful conversation with Maria today. She was very helpful, personable, informative and so pleasant! Thank you Maria!"
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Alyssa Krob

April 24, 2024

5  out of  5 rating by Alyssa Krob
"I had a wonderful experience working with Anna to get my commercial renters insurance set up. She was quick, efficient, and easy to communicate with!"
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Alex Bartz

April 23, 2024

5  out of  5 rating by Alex Bartz
"Anna was so kind and helpful in assisting me with my new insurance policy. I will definitely recommend her or Doug to anyone looking to switch to State Farm!"
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Kristin Jacobus

April 12, 2024

5  out of  5 rating by Kristin Jacobus
"Anna has been phenomenal!! I inquired about changing insurance companies last year and she was kind, informative and beyond helpful. She has superb patience. She is absolutely my go to for help and questions!"
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Adam Knatz

April 9, 2024

5  out of  5 rating by Adam Knatz
"Been with Doug Valentine and his team for quite a few years now. They have always been responsive to my needs and done a solid job to answer any questions that I've had. Had some questions and needed to make changes to my policy and Maria was fantastic! She worked to make sure the policy was setup to perfectly meet my needs. Great team!!"
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April 2, 2024

5  out of  5 rating by Nana
"I have had the greatest experience working with these wonderful people! I very highly recommend them to everyone!!"
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Karen Keefe

March 15, 2024

5  out of  5 rating by Karen Keefe
"Anna has been very good and made it very easy to switch our house and car insurance. Impressed so far."
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Paula Miltner

March 14, 2024

5  out of  5 rating by Paula Miltner
"Due to the situation, Doug was able to get my claim reopened. Now my other expenses will be covered. I'm getting the proper care and healing needed. He has the best staff. They are all so helpful and knowledgeable. Thank you to all of you."
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Callum McKenna

March 13, 2024

5  out of  5 rating by Callum McKenna
"Anna, with the agency of Doug, was very helpful and responsive to with queries and messages - highly recommend their service!"
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Denise Haack

March 12, 2024

5  out of  5 rating by Denise Haack
"What can I say…..EVERYONE at this office has been a pleasure to work with and speak with. I am so happy to have State Farm and this office as my insurance company. It gives me such a piece of mind knowing they are there for me when I need them"
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Terry Starry

March 7, 2024

5  out of  5 rating by Terry Starry
"María was great to work with good rates for Home and Auto Would highly recommend"
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Katie Ford

March 5, 2024

5  out of  5 rating by Katie Ford
"As always Doug, Sue and the rest of the staff/Agents at Doug Valentine's office are a pleasure to work with. They alway do a fabulous job making things as easy and stress free as possible when adding new policies, updating old ones or filing a claim, weather it be business or personal accounts. Been a policy holder for 20+ years and this has stayed consistent through the years and is the main reason I refer them often. Thank you for all you do."
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Rogue Canine

March 2, 2024

5  out of  5 rating by Rogue Canine
"Been great for me so far. Haven’t made a claim, but have always been respectful and helpful."
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David Hardinger

February 26, 2024

5  out of  5 rating by David Hardinger
"Doug has been my State Farm agent for many years. During that time, I've had courteous, professional, and honest service from his entire staff. Whenever there has been a question, a need or a claim, contacting the office to find a solution has been very easy. If you're looking for insurance there are three primary factors: 1. Insurance rates - which State Farm has been competitive. 2. Appropriate Coverage - Doug's office continues to analyze best coverages for the situation. 3. Professional & friendly staff - handling questions and claims in an efficient and timely manner. If you're looking for insurance, consider Doug's office, his staff is very easy to work with."
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Jenny Smith

February 20, 2024

5  out of  5 rating by Jenny Smith
"I was a long time customer of 24 years with American Family. When my rates were raised by more than 400% in just one year, I decided to look for another insurance company. My son recommended State Farm. I received amazing rates and everyone I have dealt with have been very professional. Anna at Doug Valentine Insurance has gone above and beyond to find the right policies for me. She has answered every question I had. She is a very genuine person and I see another long term insurance relationship in my future. Thank you, Anna, for everything you have done to help me."
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Tawny Schafbuch

February 16, 2024

5  out of  5 rating by Tawny Schafbuch
"I've been a customer with Doug Valentine and State Farm for a long time and I've continued to be beyond satisfied with their services! They are always quick to respond to an email, take a phone call or schedule an appointment. Doug has always made time to sit down with me to review policies or answer questions, which is always appreciated! I've never felt like I'm asking a silly question and anyone I've interacted with has been nothing but kind and wonderful!"
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February 15, 2024

5  out of  5 rating by Michael
"Very prompt, very friendly and saved me almost $300 on a policy! Thank you!"