Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Churchill

Brian Churchill

April 23, 2026

5  out of  5
rating by Brian Churchill
"Great customer service"
Profile photo of Frances Driggers

Frances Driggers

April 22, 2026

5  out of  5
rating by Frances Driggers
"Anna was great, so patient and helpful"
Profile photo of Mary Ann Adams

Mary Ann Adams

April 22, 2026

5  out of  5
rating by Mary Ann Adams
"I had to contact State Farm this morning and had the pleasure of working with Riley Chrsytal! Riley was pleasant, thorough, and answered every question! Later in the day, I again had to call about another issue, once again Riley was a gem!"
Profile photo of Michael Brooks

Michael Brooks

April 21, 2026

5  out of  5
rating by Michael Brooks
"Mitch was very personable and professional in terms of giving us a quote and seemed very knowledgeable in terms of all the issues we discussed"
Profile photo of Jane Duehr

Jane Duehr

April 21, 2026

5  out of  5
rating by Jane Duehr
"We have been so happy with State Farm. Always there to help and answer any questions."
Profile photo of Becky Coker

Becky Coker

April 21, 2026

5  out of  5
rating by Becky Coker
"Great team to worth with very responsive and reliable Mitch king is great"
Profile photo of Matthew Nuckolls

Matthew Nuckolls

April 15, 2026

5  out of  5
rating by Matthew Nuckolls
"Absolutely seamless experience. I got the coverages I wanted, and it was quick and easy. Two phone calls and a couple clicks, and I saved money too!"
Profile photo of James Peska

James Peska

April 15, 2026

5  out of  5
rating by James Peska
"Emily has had great communication with me."
Profile photo of Terry Craft

Terry Craft

April 14, 2026

5  out of  5
rating by Terry Craft
"Hailey was very thorough is explaining best practices to me for both determining if a claim needs to be made and then upon determination of that, what procedures to follow for the claim."
Profile photo of Melody Stokes

Melody Stokes

April 14, 2026

5  out of  5
rating by Melody Stokes
"We have been with State Farm for many many years and have numerous types of insurance with them. Everyone there is amazing as well as the service we have always received. I recently sent an email to the office on a weekend regarding my auto insurance. First thing in the morning I received an email from Riley letting me know the email was received and already taken care of. I would recommend this office to anyone. I did rate the price as reasonable only because I have never checked around for a lower price. There may be cheaper companies but I'm very happy where I'm at, no need to look elsewhere."
Profile photo of Lee Robinson

Lee Robinson

April 13, 2026

5  out of  5
rating by Lee Robinson
"Hailey Stone was very helpful."
Profile photo of Mark Carter

Mark Carter

April 13, 2026

5  out of  5
rating by Mark Carter
"Fair, prompt, informative from my prospective a great value with honest people."
Profile photo of Aziz Idris

Aziz Idris

April 13, 2026

5  out of  5
rating by Aziz Idris
"Riley helped me with my payment!"
Profile photo of Barbara Frondle

Barbara Frondle

April 13, 2026

5  out of  5
rating by Barbara Frondle
"I am very happy with State Farm Insurance. I did have Progress and had nothing but trouble with them taking double payment's and raising the rates constantly. I never had a ticket or a accident but that didn't stop them . I have been with State Farm for four years now and not one problem ! They're very helpful and so friendly and nice. I'm staying with them ."
Profile photo of Goldfinch Meadows Apts. and Rock Ridge Condominiums

Goldfinch Meadows Apts. and Rock Ridge Condominiums

April 10, 2026

5  out of  5
rating by Goldfinch Meadows Apts. and Rock Ridge Condominiums
"Several of our tenants carry their Renters Insurance through Doug Valentine State Farm, and we couldn't be more pleased with the experience. Their team is responsive, efficient, and genuinely helpful. We highly recommend them to anyone in need of quality insurance coverage!"
Profile photo of Odlyn Osias

Odlyn Osias

April 9, 2026

5  out of  5
rating by Odlyn Osias
"Thank you Riley and Emily for helping me with my claim"
Profile photo of Dan Kramer

Dan Kramer

April 7, 2026

5  out of  5
rating by Dan Kramer
"My family has been with Doug and his associates for decades and we couldn't imagine going anywhere else. Everyone there is very helpful and on top of things. Maria is a great resource that works tirelessly to make sure everything is in line while also taking any burden off of me. I HIGHLY recommend using Doug for any and all of your insurance needs."
Profile photo of Dan Hammes

Dan Hammes

April 6, 2026

5  out of  5
rating by Dan Hammes
"Riley was great to work with...A+"
Profile photo of Mark Hafeman

Mark Hafeman

April 6, 2026

5  out of  5
rating by Mark Hafeman
"Doug Haas was great, he was very well-informed & offered me a great price on auto insurance that I couldn't resist, I switched right there on the phone! He also recommended a few upgrades to my new policy that are very low cost but offer a lot of extra protection. Thanks again to Doug Haas."
We responded:
"Thanks for your 5 Star Review Mark. Doug has followed our process where we try to give really good advice and make sure our clients have the best coverage for the price. "
Profile photo of Mike Weber

Mike Weber

April 3, 2026

5  out of  5
rating by Mike Weber
"Riley was great to work with. Highly recommend"
We responded:
"Thanks for your 5 Star Review Mike! Please continue to recommend Riley to others as referrals are our life blood and we get many because we feel like we execute better than most every other insurance business's. "
Profile photo of Scott Tackleson

Scott Tackleson

April 3, 2026

5  out of  5
rating by Scott Tackleson
"Riley and Emily are the best thank you for helping me with my Drive safe and save"
We responded:
"Thanks for your 5 Star Review Scott. Riley and Emily are on our Customer Care Team and they earn their stripes helping our clients with the Drive Safe and Save discount. Sometimes it takes a little technical advice to make the discount work well."
Profile photo of Aj Reilly

Aj Reilly

April 3, 2026

5  out of  5
rating by Aj Reilly
"Anna is a very friendly, helpful State Farm Agent. Always responds quickly to txt msg and or calls made. I would fully recommend Anna as your Agent today. She is Awesome."
We responded:
"Thanks for your 5 Star Review AJ! If you've read our reviews you will see Anna's name all over the place because she is so good to work with. Give her a call and you'll find out what others already know about her. "
Profile photo of Timmy Sisk

Timmy Sisk

April 2, 2026

5  out of  5
rating by Timmy Sisk
"Working with Anna to secure Insurance savings was awesome!! and the part that I find truly amazing is that she reached out to me for the savings! I'm very grateful and thankful to her! highly recommend State Farm and Anna to anyone who's looking for reasonable insurance whether it be car or rental insurance or any other they approved to me to be tops once again I think them very much☺"
We responded:
"Thanks for your 5 Star Review Timmy! We are grateful to you as well for starting your policies with the Doug Valentine State Farm Agency!"
Profile photo of Mohamed Abdulla

Mohamed Abdulla

April 1, 2026

5  out of  5
rating by Mohamed Abdulla
"I have been dealing with this company for more than two years, and they really care about their clients, especially Hailey is nice and really cares about details, not because she works there, but because she does everything she can to provide information and help with a great deal of professionalism"
We responded:
"Thanks for your 5 Star Review Mohamed. Hailey has only been at our office for 1 month and she is already making a huge difference because she CARES!"
Profile photo of Gail Herscovici

Gail Herscovici

March 31, 2026

5  out of  5
rating by Gail Herscovici
"They help you right away and they are nice and professional. I saved $700 with state farm"
We responded:
"Thanks for your 5 Star review Gail! You are one of many that we have saved $700 and more. It starts with saving money but doesn't end there as we are in the business to serve you well beyond the initial sale. "