State Farm® Insurance Agent Doug Valentine

"The Doug Valentine State Farm office is great to work with, very easy communication, and the staff goes out of their way to assist you."

"Eric is very precessional and helped me get the rates I was looking for. Thank you Eric!"

"I am so happy I switched to State Farm. Thank you for being so kind and patient with all of my many questions and making sure that we are covered! 10 out of 10 would recommend"

"Very helpful. Answers all questions promptly. Friendly."

"Anna was great to work with! I'm a retired Independant Insurance Agent and I was impressed with Anna's knowledge of the business!"

"Staff answers questions and resolves issues quickly."

"After 10 years with my current provider it was a difficult decision to switch until I spoke with Kat. More coverage for less money and she did a wonderful job of laying out our options and making sure we have the right coverage. A+ experience."

"Kat Louvar was very helpful with my renter's insurance"

"I had a wonderful experience with this agency. Kat was super informative on all of my policies. She helped me get more coverage for less than my last insurance company and I can't thank her enough! Definitely contact Kat Louvar for all of your insurance stuff! She is the best!"

"Kat was great to work with!! Super friendly and very helpful!"

"I have been with State Farm for only a couple years now but it was definitely one of the best things I've done, switching to them! What has made them stand out for me is their exceptional customer service, which begins and ends with Maria (for me) 😊. Maria has been exceptionally patient with me during several changes I've needed to make, always taking the time to explain things and then making sure that I've understood them as well. She also makes you feel like she really cares about you as a person too, not just a customer/client. I can't recommend Doug Valentine's office enough!"

"Anna was wonderful to work with, I am glad to be returning to my original insurance holder."

"Sue is one of the BEST agents I’ve worked with in a very long time! State Farm is a good company, but agents like Sue are the reason I stay."

"Sue Christensen is always so helpful and personable to our needs and requests. Doug Valentine has the greatest and nicest people in the office. Thank-you for all you do."

"I just want to say that Kat Louvar was awesome. She took time with me explaining all of the in and outs . Helped me with home owners rental insurance as well as liability and full coverage. She treated me like family and went above and beyond to help me understand everything. What an asset she is for State Farm. I definitely will continue being a client of hers."

"Do not use. They allowed my insurance to be canceled on my home because my x asked. Then they allowed the refund for the remaining 7 months ago to a new address where the check was cashed which requiried two signatures. I wouldn't have known I had no insurance until I received a bill wanting more money on my car. I had gone 10 days without coverage. It's now a month later and I have not received anything for the reinstated policy nor will the agency take any responsibility. This is not the first time I've heard clients getting screwed over by them."

"Sue was awesome to work with! I had a pressing need with my car insurance and she made sure it was handled ASAP. She kept me in the loop on where things were at with status updates or if more information was needed. One of the best customer service experiences I've had in a long time!"

"I was helped by kat louvar and it was nothing but perfect she helped me in all the ways i needed all questions were anwsered and got me the best auto coverage and saved me from paying extreme prices from previous auto carrier"

"Kat was absolutely fantastic on walking me through my home and auto coverage as well as getting me protected with a few others! If you are looking for a friendly face and an overall great individual to work with ask for Kat!! :)"

"Great service. Have never had a problem. Always quick and easy to make payments."

"So personable, knowledgeable and giving of their time! I would highly recommend this agency and all on Mr. Valentine’s team!"

"Doug Valentine is amazing. Doug and Sue truly care about our family. They are like family and want what is best for us. I have had State Farm as my insurance company since I graduated from high school, which has been quite a few years now. When my husband Bill and I met he had State Farm with Doug Valentine's office. Once we married we combined our policies with Doug and his staff. When the derecho happened in 2020 we had a lot of damage. Doug was able to help us find a contractor and guide up through the process of making the claim. Any time we had an issue that couldn't be resolved by talking to an adjuster or underwriter I would call Doug or Sue, they would get an answer or a resolution to the problem. We have heard many "horror" stories of people who struggled to get repairs made following the derecho. I truly believe having State Farm for so many years and Doug Valentine as our agent helped us get our home completely repaired."

"I had been with St Farm for over a decade and paid them month after month on time. We had a claim with them on 8/10/2020 for our house that took a beating from the Derecho, like many other houses did. 4 years later they have dropped us due to that claim. Let me tell how horrible of a company you will be with if you go with St Farm. They might be on the cheaper end sometimes but there claims and customer service is horrible when you actually need them. Sadly, whenever they come up in conversation, or when someone asks about insurance ST Farm will be the dead last one I recommend, in fact I will let them know how horrible of a company they are."

"Anna Christianson and her colleagues at State Farm provide superior customer service and respond to questions and requests VERY promptly! I can’t recommend a better team of insurance professionals."

"Anna of state farm was the best agent I've ever talked to...helped me get a great policy best price ever had.. thank you so much.. you want the best one call Anna..."