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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Natalie Dadabo

January 15, 2026

5  out of  5
rating by Natalie Dadabo
"My own experience with Emily was so great and excellent State Farm company it's amazing I recommend all the drivers work with State Farm The best insurance company I have come across my life change"
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Jessica Riha

January 15, 2026

5  out of  5
rating by Jessica Riha
"Jenna was very helpful and knowledgeable with the questions I needed answered."
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Patti Waddell

January 14, 2026

5  out of  5
rating by Patti Waddell
"I have been with State Farm for over 30 years! Mitch King is great to work with and I highly recommend Doug Valentine and his team!"
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Mackenzie Mohs

January 13, 2026

5  out of  5
rating by Mackenzie Mohs
"Anna was great to work with! She was very knowledgeable, quick to respond, and made the entire process seamless and stress-free."
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Matyldere Duclona

January 13, 2026

5  out of  5
rating by Matyldere Duclona
"Emily and riley are the best"
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Dorcas Nzuzi

January 13, 2026

5  out of  5
rating by Dorcas Nzuzi
"Thank you very much Doug and all team , you have been amazing and helpful 🤩🙏"
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Levi Kaufman

January 13, 2026

5  out of  5
rating by Levi Kaufman
"Worked with Paula- was super helpful and had everything set up and ready to go in timely order."
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Terry Smith

January 12, 2026

5  out of  5
rating by Terry Smith
"Anna was great very polite, helpful, and found the best deal for my money"
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Jamie Hamblin

January 11, 2026

5  out of  5
rating by Jamie Hamblin
"Jenna is very helpful, reliable, and easy to work with. She is always quick to respond and explains everything in a clear, understandable way. I highly recommend her."
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Jeff Lentz

January 9, 2026

5  out of  5
rating by Jeff Lentz
"Paula was absolutely awesome! She answered all my questions, made suggestions and help me get to a point of coverage for my autos all in a matter of 15 minutes. Thank you Paula. I appreciate being a customer of State farm for over 40 years!"
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Cydni Hammitt

January 9, 2026

5  out of  5
rating by Cydni Hammitt
"Paula was very knowledgeable and helpful with transitioning over to State Farm!"
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Lauren Neal

January 9, 2026

5  out of  5
rating by Lauren Neal
"It was wonderful!!! Riley Chrystal was amazing! Answered every question I asked & help get everything I needed!!!"
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Chuck White

January 9, 2026

5  out of  5
rating by Chuck White
"Kyle did a great job getting my policy’s ready was very professional and called me back promptly thanks kyle"
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Shawn Grady

January 8, 2026

4  out of  5
rating by Shawn Grady
"I have been a client of Doug’s for over 30 years. I called today and spoke with Emily. She was amazing and very helpful. She gave me info I asked for as well as some additional info I was happy to receive. Doug always has great staff."
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Keagan Oellrich

January 8, 2026

5  out of  5
rating by Keagan Oellrich
"Emily and the team have great customer service!"
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Mason Martin

January 7, 2026

5  out of  5
rating by Mason Martin
"I dealt with Anna at this office, excellent to work with very knowledgeable, responsive and explanative! Thank you so much for you help and saving me a ton of money!"
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Dennis & Sandy Bruns

January 6, 2026

5  out of  5
rating by Dennis & Sandy Bruns
"Again Great service from the State Farm Office. Riley Chrystal answered my call, she was very friendly, very helpful suspending coverage and reinstating coverage on my vehicles. Within minutes I had a temporary identification card. Now that is Great Service! Thank you Riley 1/5/2026 Riley is still watching out for us, emailed the latest insurance policy so it's available if needed. Thanks again Riley"
We responded:
"Thank You Bruns for the nice review! Its been a pleasure to serve you over the last 17 years. Our team cares and we take great pride in our work. I'd put my team up against any out there and we have lots of fun taking care of our clients! "
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Susan Winegarden

January 2, 2026

5  out of  5
rating by Susan Winegarden
"Riley Chrystal was very helpful. Tim received his updated insurance card quickly via email. Thank you!"
We responded:
"Thanks for your 5 Star Review Sue & Tim and your loyalty for all of the years. Its been a please to work with you. "
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Sadie Novotny

January 2, 2026

5  out of  5
rating by Sadie Novotny
"While Emily couldn’t get us the lowest rates she still helped us so much with understanding insurance. I recommend her to anyone that is shopping around for new insurance!"
We responded:
"Thanks for your 5 Star Revie Sadie!"
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Dezirae Fisher

January 1, 2026

5  out of  5
rating by Dezirae Fisher
"I worked with Maria in this office and she was great to work with! She explained everything we were doing and the next steps as we were working through the process. I highly recommend."
We responded:
"Dezirae, Thanks for your 5 Star Review. Many have the same kind thought about Maria as she is really good."
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J T Breslin

December 31, 2025

5  out of  5
rating by J T Breslin
"Doug and his team have taken care of our home, auto and liability insurance for 20 years. Great rates and excellent service. Claims have been handled quickly and professionally (not that we had many). Great group to work with. UPDATE: Make it 25 years of superior service!"
We responded:
"Thanks JT! You've been great to deal with all of these years and we appreciate your loyalty!"
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Mike McDermott

December 31, 2025

5  out of  5
rating by Mike McDermott
"Emily was a great help getting me quotes for my teen driver."
We responded:
"Thanks for your 5 Star review Mike. Hopefully those rates weren't too bad for your youngster."
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Bill Mccullough

December 30, 2025

5  out of  5
rating by Bill Mccullough
"Whether I call or email, Emily always provides prompt, courteous and accurate service! We have been with Doug for 25 years and have always had outstanding customer service! Thank you very much!"
We responded:
"Bill, Thanks for your 5 Star Review and your 25 years with our agency! You and Sheila make our job easy as you are a joy to work with. "
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Doug Blackburn

December 24, 2025

5  out of  5
rating by Doug Blackburn
"I needed to purchase homeowners insurance. Because I have Auto insurance through State Farm, it made perfect sense to add homeowners. Paula was very professional and she guided me through setting the policy up. Because I have auto pay for my car insurance, Paula was able to process the initial payment for my homeowners policy. Icing on the cake is my homeowners and auto insurance will be billed together. Thank you, Paula. You made this process so easy and stress free for me."
We responded:
"Doug, Thanks for your 5 Star Review. Bundling with the best company (State Farm) is the only way to get continuity and the best price on your insurance. Paula makes it easy for many new households every week."
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Donna Schmitt

December 24, 2025

5  out of  5
rating by Donna Schmitt
"Our new agent, Mitch King, did an excellent job helping us save money by switching to State Farm. He took the time to ensure we had the right coverage and assisted us in addressing areas where we were previously underinsured. His response time to our questions has been outstanding. I will be recommending him to my family and friends as a trusted way to save money while maintaining proper coverage."
We responded:
"Thanks for your 5 Star Review Donna! Mitch King has made it easy to switch to State Farm for many and gives great advice to get the "best bang for your buck" as it relates to insurance."